Senior Analyst - Sales Support

Note: This role may be filled as 3F (Sr Analyst) or 3G (Analyst) depending on candidate experience and knowledge.

Supports field sales organization by developing and maintaining sales data and related business intelligence. Monitors trends and tracks results via actionable reports. Applies knowledge of business and balanced judgment in interpretation of data (analytics). Demonstrate an understanding of and the ability to analyze quantitative information presented in a variety of formats. Position will be responsible for preparing all enterprise-wide sales portfolio management reporting dashboards and analyses. This position will also spend a significant amount of time participating in the development and maintenance of data interfaces between various information warehouses/reporting systems. Considered analytical or procedural experts representing a unit or team on cross-function process or project deliverables.

• Develop and maintain daily, weekly, monthly and AdHoc reporting and ensure the information is readily accessible to the field sales organization via posting on Sales Performance site and via push report methods.
• Identify operating/performance trends and outliers via interpretation of business intelligence data and quantitative analysis.
• Assist with development and implementation of appropriate metrics/reporting that drive business results and adoption of best practices.
• Interprets and translates business data and intelligence into market insights and actionable reporting.
• Communication with all levels of sales organization to support corporate objectives and identification of market growth opportunities and competitive landscape.
• Enable sales teams for success through actionable recommendations and executive summaries to accompany data and analytics.
• Support of and participation with senior leadership team and matrix partners in revenue generation and process improvement opportunities.
• Elevates risk issues to management: supports monitoring and mitigation of risk elements by first line of defense.
• Active role with greater sales performance team.

Minimum Qualifications

• 3+ years of experience
• High school Diploma or GED equivalent

Preferred Qualifications

• HS diploma or equivalent required.
• Bachelor's degree in related field strongly preferred.
• 5 + years in customer service or financial services industry is needed.
• At least 2 years leadership experience preferred.
• Ability to provide advice/direction in primary areas of expertise.
• Leveraging technical expertise and relationships to contribute to strategy and drive business results.
• Contribute to and manage projects.
• Demonstrate a highly developed understanding of quantitative and qualitative analysis and research methods.

• Time Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level).
• Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.
• Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
• Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.
• Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.
• Other compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.
• To view more detailed information about Ally’s Total Rewards, please visit this link: https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdf

Who We Are:

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at hrpolicy@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.