Senior Application Support Engineer

Maintain Application functionality.

• Develop deep understanding of Honeywell Smart Cities Applications functionality to ensure proper user experience.
• Collaborate with cross-functional teams to validate deliverables.
• Perform functional testing to confirm feature accuracy and compliance with specifications.
• Work closely with development teams to understand application functionality and architecture.
• Provide feedback and insights from support activities to aid in continuous improvement.
• Participate in design and review meetings to represent the support perspective.

Software Configuration & Testing

• Ensure that applications are properly configured and integrated with existing systems.
• Develop Test Cases & test new releases and updates functionally to ensure they function correctly before deployment.
• Diagnose and troubleshoot application problems, identifying root causes and implementing solutions for smart cities applications.
• Respond to reported issues during implementation and testing in a timely and efficient manner.

Application Monitoring and Maintenance:

• Monitor application performance and availability, using appropriate monitoring tools.
• Proactively identify potential issues and take preventive measures to ensure application stability.

• Bachelor’s degree in computer science
• 5-7 years of experience in Software Engineering
• Proficiency in programming/scripting languages Java, JavaScript
• Hands-on experience with Kubernetes (K8s) and microservices architecture.
• Strong understanding of networking concepts and protocols and Network Diagnostics Tools
• Experience in application servers Apache Tomcat, NGINX
• General database knowledge and experience in database engines (MS-SQL, and PostgreSQL)
• Experience with OS Administration (Linux or Windows)
• Ability to work under minimal supervision.
• Background in leading complex project teams