Job Description
Position Title, Responsibility Level
Head of Enterprise Systems Management
Function
Global Technology, Enterprise Digital Applications
Reports to
Vice President – Enterprise Digital
Permanent/ Temporary
Permanent
Span of Control
8 to 10
Location
Noida SEZ
Basic Function
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Techno-functional specialist with deep experience in one of the domain areas of Oracle Fusion – Finance, HR, Projects, Technical
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This role requires strong leadership, execution excellence, and the ability to manage multiple teams while ensuring high-quality delivery aligned with business objectives
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Bring strategic view to drive delivery and innovation on Oracle Fusion in the enterprise functions
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Drive deployment of Fusion modules
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Work in close coordination with leaders, cross-functional teams and SI partners to deliver the project
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Coordinate with Technology teams for development and System Admin related activities
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Establish capability to manage Fusion Cloud with continuous enhancements, rollouts and operational delivery
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Business partner role with leadership to drive new innovations, analytics, user experience
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Having good communication and interpersonal skills
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Capability to manage stakeholders’ expectation and escalations
Key Responsibilities
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Lead end-to-end project delivery and operations for Oracle Fusion.
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Oversee team performance, delivery timelines, and quality benchmarks.
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Collaborate with business, technical, and client teams to ensure seamless execution.
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Manage risks, dependencies, and escalations, ensuring proactive issue resolution.
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Drive resource planning, utilization, and talent development within delivery teams.
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Ensure adherence to best practices, governance models, and compliance standards.
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Foster a culture of continuous improvement and innovation.
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Partner with leadership in driving digitization of processes across EXL
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Build strong capability of Fusion Cloud in EXL
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Manage regular upgrade of application, implement new features being introduced by OEM
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Focused on team development and continuous training
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Manage internal stakeholders
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Manage external partners
Primary Internal Interactions
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Functional Heads/ VPs/ AVPs in functions - Finance, Business Operations, Legal, Global Technology & Growth Team.
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Interaction with external clients.
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Internal Audit and SOX - Compliances/ controls in projects
Primary External Interactions
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Statutory Auditors
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Implementation Partners
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Resourcing Partners
Organizational Relationships
Reports To:
Vice President – Enterprise Digital Applications
Supervises:
Managers and Lead Assistant Managers
Skills
Technical & Process Skills
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Implementation and Delivery experience in Oracle Fusion Cloud Modules
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Well versed with Fusion technology landscape and how integrated solutions can be deployed
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Strong Techno-functional troubleshooting skills in Fusion – 50-70% Functional, 30-50% technical
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Analytical tools: Use of OTBI, Power BI
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Create process design documents, BRDs
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Should possess good verbal and written communication skills
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Should be able to work independently with the senior stakeholders
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Hands-on experience in Oracle E-Business Suite Applications (R12) will be an added advantage.
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Ability to learn new technologies
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Ability to think outside the box and a strong curiosity to understand and learn new things
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Demonstrated understanding of business data, proper data use / consumption, data quality, and stewardship.
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Ability to partner with both business and technical subject matter experts to ensure standardization of operational information and execution of enterprise-wide data governance policies and procedures.
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Ability to solicit followership from the functional teams to think beyond the way the things work today.
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Ability to align various stakeholders to a common set of standards and promote the benefits of master data quality and governance
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Strong understanding of Agile, Waterfall, and hybrid delivery models.
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Experience in stakeholder management at executive and operational levels.
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Ability to drive large-scale transformation initiatives.
Soft skills (Desired)
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Ability to handle internal clients
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Time management and workload planning skills
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Focus on quality and process improvements
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Project management
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Strong analytical, problem-solving, and decision-making skills
Soft Skills (Minimum)
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Excellent communication and customer interaction skills (Documentation, presentation, reporting, preferable exposure to international / reputed clients).
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Problem solving and decision making.
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Ability to build strong working relationships with the business user community.
Education Requirements
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Post Graduate or any other professional qualification
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Certifications in PMP, Agile, ITIL, or relevant enterprise application domains
Work Experience Requirements
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Overall, 19-20 years' experience
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8+ years overall experience in Oracle ERP/ Fusion Techno-Functional
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Experience of Oracle Fusion implementation and Delivery Management
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Experience with multi-vendor and offshore/onshore delivery models.
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Knowledge of cloud-based enterprise applications and digital transformation projects.