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Senior Associate
- Time management skills
- 2-3 Years P2P Experience preferred.
- Knowledge of ERP Software (GP)
- Proficient in MS Word, MS Outlook, MS Access & MS Excel
- Proficient verbal & written communication
- Excellent Customer Service Skills
- Ability to prioritize & multi-task.
- Exhibits meticulous attention to detail.
- Excellent problem solving & analytical skills.
- Team player (Working in Dept. with a staff of 16)
- Ability to learn quickly.
- Processing of all kinds of PO's and Discrepancies received from client.
- Weekly responsibilities include ensuring Ticket closure, PO reporting, Pivot reports and Vendor reporting analysis.
- Discrepancy Handling -Research & resolve outstanding vendor discrepancies.
- Query Handling - Provide excellent customer service by responding to email requests within 24 Hrs
- Recognize and escalate urgent/sensitive issues to Manager.
- Perform Vendor Reconciliations
- Completed additional tasks as assigned.
- Ensure SLA target is achieved.
- Train new staff on all the process and related software/applications
- Eliminate nonvalue additions in the process.
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