Senior Associate - Business Operations

Job location: Dubai (United Arab Emirates)

Company Description

Urban Company is Asia’s largest technology marketplace for home services, offering services such as beauty & spa at home, cleaning, plumbing, carpentry, appliance repair, and painting. With a vision to empower professionals worldwide, the company operates in 50+ cities in India, the UAE, Singapore, and The Kingdom of Saudi Arabia, transforming service professionals into high-quality micro-entrepreneurs. Urban Company focuses on delivering high-quality, delightful services at home through its mobile app & website.

Role Description

This is a full-time on-site role for a Senior Associate located in Dubai at Urban Company. Senior Associates will be responsible for lead generation, market research, and attacking key strategic problems/ opportunities that will unlock growth for UC in the UAE.

This incumbent will also work closely with our suppliers & business partners and help them scale their business on Urban Company.

What will you do:

• End-to-end ownership of select-service categories for service quality & growth
• Be a strategic thought partner in regards to operations and business development & execute and run BAU projects end to end
• Be a visible and vocal influential champion for our customers and external stakeholders (service partners)
• Dive deep into the numbers and make data-driven decisions and process improvements to ensure growth
• Be a hustling multi-tasker. You'll be the go-to person for many key strategic and operational initiatives.

What are we looking for:

• 0-2 years of experience at in business/operations at high paced start-ups in the Middle East/Asia.
• Excellent communication skills: Will be in constant touch with business partners to help them grow on UC.
• Basic understanding of data analytics and data driven decision making
• Over and above - strong-willed, sharp problem solver and hands on!

What is in it for you:

• Work with one of the global leader in tech based home services space with some of the best minds in the region
• You will interact with the AVPs, Business Heads, Engineering Managers on various projects which gives you an excellent opportunity to learn; A high performance, high velocity environment with massive ownership and growth opportunities
• If you are an early stage professional looking to start your career at a high-paced technology company in the Middle East, apply today or DM us! We would love to talk!

Qualifications

• Strong analytical and problem-solving skills
• Bachelor's degree in Business Administration or related field
• Lead Generation and Market Research
• Communication & presentation skills
• Proven track record of meeting or exceeding sales targets
• Ability to work effectively in a fast-paced, dynamic environment

At Urban Company we are committed to providing equal and fair opportunities in employment and creating an inclusive work environment. We endeavor to maintain a work environment free from harassment based on age, colour, physical ability, marital status, parental status, ethnic origin, religion, sexual orientation, or gender identity.