Senior Associate – Core Business & Client Engagement

Senior Associate – Core Business & Client Engagement

You shall play a key role in the Business Development Team for Alpha Plus Technologies.

WHAT YOU WILL DO

• Identify new sales opportunities through market research, networking, and proactive outreach.
• Generate leads via cold calls, emails, and social media to build a pipeline of potential customers.
• Gain in-depth functional knowledge of assigned products.
• Present / demonstrate features and functionalities of the assigned products to potential leads
• Prepare and submit quotes to the prospective leads
• Undertake active and timely follow-up for early closing of deal
• Handle negotiations and finalize business deals
• Track market intelligence, particularly relating to new opportunities and competition, related to the company’s products
• Provide insights to the Marketing Team for greater product visibility based on field experience
• Create reports with customer, sales, and financial data to track progress and identify areas of improvement.
• Develop long-term and trusted advisor relationships with key stakeholders among clients.
• Schedule regular meetings with clients to ensure they are satisfied with the product and services
• Create quarterly plans to prioritize client engagement and awareness initiatives with key accounts and other clients
• Engage in seeking client feedback to gauge the customer satisfaction levels
• Gain in-depth functional knowledge of our flagship solution to impart training and conduct awareness programs for clients
• Any other roles and responsibilities with respect to Account Management & Liaison as may be suggested by the Manager & Department Head

WHAT YOU SHOULD HAVE

• Graduates / Professional Degree-holders / Post Graduates desirous of a career in Business Development & Client Engagement of IT Software Solutions / Services
• Minimum 3+ years of experience in Business Development or Sales of IT Software Solution / Services
• Pleasing personality and excellent oral and written communication skills are prerequisites
• Sound presentation creation and presentation delivery skills are expected
• Interest and enthusiasm to extensively travel across the southern part of the country (by any means) and a passion to interact with clients.
• Character traits of patience, resilience, and commitment to endure long sales cycles
• Keen desire for enhanced interaction with internal teams
• Should have the ability to relay important and relevant information to the Manager / Department Head, keeping time sensitivity in mind
• Proficient in MS Office
• Excellent listening and negotiation abilities

ADDED ADVANTAGE

• Prior experience of at least 2 years in dealing with BFSI sector clients for IT Software Services / Solutions
• Prior experience on Client Relationship Management
• Prior experience of engaging with Mid-profile as well as High-profile clients/institutions
• Solid experience with CRM Software