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Senior Atlassian Consultant (Full-Stack Jira Expert)
Partnership Management & Service Portfolio Development
Requirements
Required QualificationsExperience
- Build and manage the service portfolio for the partnership with Atlassian.
- Prepare technical and commercial proposals.
- Plan and execute projects.
- Develop executive and architectural solution proposals for clients.
- Deliver pre-sales presentations to promote Atlassian services (Jira & Confluence).
- Design cloud transformation strategies, including migration approach and licensing, and present them to clients.
- Manage Jira and Confluence configurations at the enterprise level.
- Design and manage:
- Workflows
- Permission Schemes
- Notification Schemes
- Issue Types & Screens
- Manage users, permissions, and integrations with SSO/LDAP.
- Monitor system performance and ensure platform stability.
- Create and configure Jira projects (Scrum / Kanban / Service Management).
- Set up advanced Boards and Dashboards.
- Design performance tracking reports (KPIs & Metrics).
- Support teams in optimizing Jira usage.
- Implement departmental requirements as requested.
- Develop custom solutions using:
- ScriptRunner
- Groovy
- Jira REST APIs
- Build integrations with internal and external systems.
- Develop Webhooks and Automation scripts.
- Customize Confluence templates and macros.
- Design and implement Automation Rules.
- Optimize workflows and processes within Jira.
- Reduce manual intervention and improve operational efficiency.
- Support digital transformation initiatives through automation.
- Analyze Change Requests (CRs).
- Provide effort estimation within 5 working days.
- Implement changes based on priority.
- Deliver completion reports (JCR).
- Handle tickets and provide daily operational support.
- Train end users.
- Prepare user guides and documentation.
- Troubleshoot technical and operational issues.
- Provide recommendations to improve platform utilization.
- Ensure compliance with enterprise governance standards.
- Support alignment of Jira with the (NEXT) framework.
- Propose a roadmap for platform development.
Requirements
Required QualificationsExperience
- 6 to 12 years of experience in:
- Atlassian Jira Administration
- Jira Development & Automation
- Enterprise Implementations
- Plugins / Add-ons
- Jira Software / Jira Service Management / Confluence
- ScriptRunner / Groovy
- Atlassian REST APIs
- Automation Rules
- API-based Integrations
- SSO / LDAP
- Atlassian Certified Professional (ACP)
- Jira Administrator Certification
- Agile / Scrum Certifications
- Strong ability to work independently (Single Point of Delivery)
- Strong analytical skills
- Stakeholder management
- Fast response and execution
- Strategic and operational thinking
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