Senior Automation & Integration Specialist

About the Role:

We're seeking a hands-on, technically strong Senior Automation & Integration Specialist to join our growing automation and AI team, reporting to the Business Automation Lead. This role focuses on designing and executing low-code workflows using no-code/low-code automation platforms, managing integrations with external systems, and writing dynamic scripts logic for automation at scale.

You will play a critical role in turning business, clinical, and compliance processes into reliable, scalable workflows that power patient journeys, internal ops, and AI agents.

This role is ideal for someone who thrives in problem-solving, automation architecture, and has a passion for efficiency, data, and impact.

Key Responsibilities:

• Design, build, and maintain workflows using triggers, algorithms, and reusable subflows.
• Write custom script-based functions in Code nodes to process, transform, and validate dynamic data.
• Integrate with external systems (REST APIs, GraphQL, FHIR, Gmail, Slack, etc.) using proper auth, error handling, and pagination.
• Implement fallback and error-handling strategies (Slack alerts, retries, exception tracking).
• Support monitoring and debugging efforts using logs, execution histories, and performance metrics.
• Document flows with clear sticky notes, naming conventions, and versioning practices.
• Work closely with the Business Automation Lead, Product Owners, Analysts, and Compliance leads to translate process needs into automation logic.
• Support LLM and agent integrations when required.

Requirements:

• 5-7 years of experience in workflow automation, integration development, or similar technical roles
• Strong proficiency with visual workflow builders and low-code/no-code automation platforms
• Hands-on experience writing JavaScript or Python for custom scripting and data transformation
• Deep understanding of REST APIs, webhooks, authentication methods (OAuth, API keys), and pagination strategies
• Experience integrating with business systems such as CRMs, communication tools, databases, and healthcare platforms (FHIR experience is a plus)
• Proven ability to implement robust error handling, retry logic, and monitoring solutions
• Strong problem-solving skills with ability to debug complex workflows using logs and execution data
• Experience documenting technical workflows with clear conventions for team collaboration
• Excellent communication skills to work effectively with Product Owners, Analysts, and business stakeholders
• Ability to translate business requirements into scalable, maintainable automation solutions
• Self-motivated with strong attention to detail and commitment to best practices

Preferred Qualifications:

• Experience with AI/LLM integrations and agent-based automation
• Familiarity with healthcare data standards and compliance requirements (HIPAA, FHIR)
• Background with GraphQL APIs and modern integration patterns
• Experience with version control and workflow deployment practices
• Knowledge of data validation, transformation, and quality assurance techniques
• Understanding of performance optimization for high-volume workflows

What You'll Bring:

• A hands-on, execution-focused approach to building and maintaining automation solutions
• Passion for creating efficient, scalable workflows that drive real business impact
• Collaborative mindset for working within an automation team structure
• Commitment to code quality, documentation, and knowledge sharing
• Eagerness to learn new technologies and stay current with automation trends
• Proactive communication style with regular updates to the Business Automation Supervisor

How to Apply:

Submit your resume (required) and portfolio of workflows or projects (optional) to:
careers@iohealth.com

Job Type: Full-time

Education:

• Bachelor's (Required)

Experience:

• workflow automation, integration or similar technical roles: 5 years (Required)
• visual workflow builders and low-code/no-code automation: 3 years (Required)
• JavaScript, Python for custom data transformation: 4 years (Required)
• CRMs, , databases,healthcare platforms integration: 3 years (Required)
• documenting technical workflows : 2 years (Required)
• AI/LLM integrations and agent-based automation: 2 years (Preferred)
• healthcare data standards compliance (HIPAA, FHIR): 2 years (Preferred)
• GraphQL APIs and modern integration patterns: 2 years (Preferred)
• data validation transformation, quality assurance techniques: 1 year (Preferred)