Senior Automation Solutions Engineer

• Provide expert guidance on installation best practices, system calibration, and troubleshooting.
• Mentor and train junior technicians and customer teams on system operation and maintenance.

• Act as the primary technical contact during installations, ensuring clear communication and exceptional customer service.
• Conduct site assessments to verify infrastructure readiness (power, networking, environmental conditions).

• Diagnose and resolve complex technical issues during and after installation.
• Perform preventive maintenance and create detailed service reports.

• Develop and maintain installation guides, wiring diagrams, and calibration reports.
• Ensure compliance with safety standards (Lockout-Tagout, Hazmat, Industrial Safety).

• Travel extensively (75–100%) to customer sites across the U.S., including overnight stays.

• Associate degree in Engineering, Electronics, or related field (bachelor’s preferred) OR 7+ years of equivalent experience.

• 5+ years in field service or installation roles, with advanced experience in:
  • Machine vision systems (Cognex, Keyence, Basler, Matrox, Teledyne/FLIR).
  • PLC integration (Allen Bradley, Siemens).
• Electrical and mechanical system installation and troubleshooting.

• Knowledge of IP networking and industrial communication protocols.
• Ability to interpret engineering drawings and create technical documentation.
• Proficiency with Microsoft Windows-based applications.

• Valid driver’s license and ability to qualify for a company credit card.
• Ability to lift 50 lbs and work in physically demanding environments.

• SERVICE DELIVERY: Sustained, measured excellence in project & process delivery
• COST TO SERVE: Sustained, measured excellence in delivery efficiency with expected continuous improvement
• INNOVATION: Step changed delivery in safety, quality, and/or cost

• Primary language used in daily operations is English. Additional primary company languages include Spanish, French, and Dutch.
• Read and interpret documents, procedure manuals and various correspondence from both internal and external.
• Speak effectively, both individually and before groups of both external customers and/or various levels of employees within the organization.

• The role is not responsible for supervising direct or indirect reports

• Able to take accountability and responsibility for business target delivery and decision-making.

• Peak Senior Management Team
• Key Customer Sr. Leadership
• Key Vendor Sr. Leadership

Peak Technologies provides end-to-end enterprise mobility, managed services, printing and mobile data capture solutions for performance-driven organizations focused on the optimization of supply chain and field-based business processes. Peak Technologies' in-depth industry-specific experience, state-of-the-art solutions and managed services, and exemplary customer support provide transformational business solutions and results that deliver greater ROI and outstanding value.Peak Technologies serves as a trusted business partner for some of the world's largest companies, while also supporting local and regional customers with an extensive coverage footprint throughout North America and Europe.