Senior Business Analyst

Responsibilities

• Assist in the development and implementation of cluster strategies and ensure that the mission and values are maintained throughout the processes and activities.
• Act as the primary liaison between Clients, trade stakeholders, and the development team.
• Elicit, document, and prioritize business and functional requirements for risk management and Customs Single Window solutions.
• Collaborate closely and act as the Product Owner to refine the backlog and ensure alignment with strategic goals of the business.
• Support pre-sales and up-sales activities, including facilitating workshops, conducting requirements walkthroughs, and delivering solution demonstrations to stakeholders and potential clients as may be required from time to time.
• Participate in the development of Business Requirements Specifications (BRS) to guide development teams, ensuring requirements are clear, testable, and traceable.
• Analyze, document, and optimize Customs business processes, ensuring compliance with international trade standards.
• Define and validate user stories, acceptance criteria, and business rules for new features and enhancements.
• Support configuration and testing of business rules, reference datasets, and integration points.
• Coordinate UAT (User Acceptance Testing) and gather feedback for iterative improvements.
• Provide functional oversight on defect triaging, impact analysis, and prioritization of fixes/enhancements.
• Ensure traceability of requirements from conception through delivery and acceptance.