Senior Business Analyst

Senior Business Analyst - DT One

Location: Dubai, United Arab Emirates

About DT One
DT One operates a global network for mobile top up solutions and innovative mobile rewards. By using smarter mobile technology solutions we enable more people in emerging economies to be more connected more often - so that no one is left out. Through our network of over 1,500 partners we interconnect over 550 mobile operators in 160 countries, with a market of more than five billion consumers. The DT One team is headquartered in Singapore with regional offices in Barcelona, Dubai, London, Manila and Miami. DT One is committed to empowering people and businesses through accessible and reliable mobile top ups and digital non cash micropayments, and is poised to play a pivotal role in shaping the future of cross border micropayments and digital value payments.

Context of the role
DT One is looking for a Senior Business Analyst to support our growth by gathering, analyzing, and documenting business requirements-translating them into functional specifications and actionable insights. You will be working with large datasets, performing gap analyses, and visualising business processes using tools including sequence diagrams. This role bridges the gap between business needs and technical implementation, enabling data driven decisions that improve products and operations. Experience in fintech or digital payments, particularly in prepaid products, telco integrations, cross border value flows, and FX, will be highly advantageous.

What you'll do

• Collaborate with internal and external stakeholders to gather business requirements and translate them into functional specifications, describing business requirements (stories, flows, diagrams) for engineers and architects.
• Analyze large datasets to extract insights that drive product strategy and business decisions.
• Create visual representations of business processes and data insights using tools like Tableau, Excel, and similar tools.
• Identify discrepancies between current and target states, providing actionable recommendations.
• Assist in User Acceptance Testing (UAT) and in preparing internal training materials to ensure team readiness.
• Update the Product Knowledge Base with accurate documentation, FAQs, and training materials.

Key Requirements

• Bachelor's degree in Business Administration, Information Systems, Data Analytics, or a related field.
• 5+ years in a Business Analyst role, ideally within the fintech or banking industry.
• Familiarity with Jira and Confluence.
• Use case modelling and UML notation experience is a considerable advantage.
• Technical writing experience is a plus.
• Proficient in data analysis and visualization tools (Tableau, Excel) and process mapping.
• Basic understanding of Agile methodologies.
• Strong analytical, problem solving, and communication skills, with attention to detail and a collaborative approach.
• Previous UX experience in B2C funnels (Figma, onboarding, conversion funnels).

Referrals increase your chances of interviewing at DT One by 2x.

Get notified about new Senior Business Analyst jobs in Dubai, United Arab Emirates.

Seniority level

Mid Senior level

Employment type

Full time

Job function

Research, Analyst, and Information Technology