Senior Business Analyst

1. Requirements Gathering & Analysis

• Meet with stakeholders to understand business processes, needs, and goals.
• Document functional and non-functional requirements.
• Analyze existing systems, workflows, and data flows to identify gaps or inefficiencies.
• Translate business needs into technical requirements for developers.

2. System Design & Specification

• Develop system models, process flows, and diagrams
• Create functional specifications, use cases, and user stories.
• Recommend technology solutions that align with business objectives.
• Collaborate with software architects and developers to ensure feasibility.

3. Implementation Support

• Work with development teams to ensure requirements are correctly implemented.
• Participate in system configuration, customization, and integration.
• Conduct or coordinate system testing (unit, integration, UAT).
• Document system features, workflows, and user guides.

4. Evaluation & Optimization

• Monitor system performance and suggest improvements.
• Analyze data to evaluate the effectiveness of solutions.
• Identify opportunities for automation and efficiency gains.
• Support change management and adoption by training users.

5. Stakeholder & Communication

• Act as a liaison between business teams and IT/development teams.
• Facilitate workshops, requirement sessions, and feedback meetings.
• Manage expectations by balancing business needs with technical constraints.

Prepare presentations, reports, and documentation for stakeholders.