Senior Business Analyst

Istanbul is one of our strategic engineering hub locations, hosting business units from across the Amadeus ecosystem and working with multinational teams from around the world to shape and create the future of travel.

Summary of the role:

This role manages the full development cycle of travel search, shopping, and pricing products and services, including analyzing customer requirements, contributing to solution design, managing configurations, supporting testing and quality processes, preparing documentation and training materials, conducting functional walkthroughs, and collaborating closely with stakeholders within Agile teams using the SAFe methodology.

In this role, you'll find a chance to:

• Reinvent how travelers search and compare options, shaping innovative experiences for journey planning.
• Maintain and evolve shopping, pricing, and orchestration services, ensuring scalability and performance.
• Master the functional complexity and architecture of advanced travel products and services.
• Analyze complex requirements from customers and product management to design effective solutions.
• Collaborate on solution design with architects, analysts, and developers, and review customer specifications.
• Own maintenance activities, including issue resolution, documentation analysis, and troubleshooting.
• Work with structured data formats and manage configurations that control feature activation and behavior.
• Deliver clear documentation such as functional specifications, user guides, and training materials.
• Provide functional walkthroughs to align stakeholders and validate feature behavior.
• Contribute to product quality, supporting test strategies and reviewing customer test plans.
• Follow the full development cycle, from design to delivery and handover to implementation teams.
• Collaborate closely with developers, QA engineers, and maintenance teams, often within Agile teams using SAFe methodology.

About Ideal Candidate:

• 5+ years of experience in technical analysis and solution design
• Proven analytical, design, testing, and maintenance skills
• Collaborative mindset with clear communication and presentation abilities
• Experience with service-oriented and event-driven architecture
• Knowledge of cloud services (SaaS, PaaS, IaaS)
• API expertise (SOAP, RESTful, Protobuf)
• Familiarity with metadata/service contracts (WSDL, OpenAPI, JSON Schema)
• Hands-on experience with test tools like Postman, RobotCode, ALM Octane
• Agile/SCRUM mindset

What can we offer you?

A critical mission and purpose - At Amadeus, you'll power the future of travel with a critical mission and extraordinary purpose.

A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.

Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, from on-the-job training to formal activities, and daily interactions.

A caring environment – Amadeus fosters a caring environment that supports both professional growth and personal well-being.

A complete rewards offer - Amadeus provides attractive compensation packages, including salary, bonus, caregiving and health benefits and health benefits.

A flexible working model - Embrace our flexible working model, enabling you to excel wherever and however you work best.

A diverse, equitable, and inclusive community – We are committed to enabling each employee to reach their full potential by fostering a culture of belonging and fair treatment.

A Reliable Company - Trust and reliability are fundamental to shaping our relationships with customers, partners, and employees.

#LI-EMEA

Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.