FIND_THE_RIGHTJOB.
Senior Business Analyst
JOB_REQUIREMENTS
Hires in
Not specified
Employment Type
Not specified
Company Location
Not specified
Salary
Not specified
Job Posting Title:
Senior Business Analyst
-
Hiring Department:
Enterprise Technology - Learning Technology
-
Position Open To:
All Applicants
-
Weekly Scheduled Hours:
40
-
FLSA Status:
Exempt
-
Earliest Start Date:
Immediately
-
Position Duration:
Expected to Continue Until Nov 24, 2028
-
Location:
AUSTIN, TX
-
Job Details:
General Notes
This is a fixed term position that ends three years from the employee’s start date.
Flexible work arrangements are available for this position, including the ability to work remotely at least 50% of the time. In-person meetings will be required when applicable. We prefer a candidate located in the greater Austin area as travel to campus for occasional in-person events, training, team meetings, activities, etc., will be required.
This position provides life/work balance with typically a 40-hour work week and travel limited to training (e.g., conferences/courses).
Enterprise Technology is dedicated to supporting the mission of the University of Texas at Austin of unlocking potential and preparing future leaders of the state.
Your skills will make a difference.
You’ll be working for a university that is internationally recognized for research and the work you do will make a difference in the lives of our students, faculty and staff. If you’re the type of person that wants to know your work has meaning and impact, you’ll like working for our campus.
The University of Texas at Austin and Enterprise Technology provide an outstanding benefits package to our staff. Those benefits include:
- Competitive health benefits (Employee premiums covered at 100%, family premiums at 50%)
- Vision, Dental, Life, and Disability insurance options
- Paid vacation, sick leave, and holidays
- Teachers Retirement System of Texas (a defined benefit retirement plan)
- Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b)
- Flexible spending account options for medical and childcare expenses
- Training and conference opportunities
- Tuition assistance
- Athletic ticket discounts
- Access to UT Austin's libraries and museums
- Free rides on all UT Shuttle and Capital metro buses with staff ID card
For more details, please see: and
Must be authorized to work in the United States on a full-time basis for any employer without sponsorship.
This position requires you to maintain internet service and a mobile phone with voice and data plans to be used when required for work.
Purpose
This position serves as a key liaison between the AI Studio, campus stakeholders, and external vendors. The Business Analyst will manage customer relationships, vendor accounts, service communications, and license management for AI-related services. This position ensures smooth collaboration between technical and non-technical teams, translating stakeholder needs into actionable project requirements that advance the AI Studio’s mission to provide secure, scalable, and innovative AI services across campus.
Responsibilities
-
Stakeholder Management, Requirements Gathering & Campus Alignment:
- Lead stakeholder engagement across campus, collaborating with faculty, researchers, staff, and administrative units to identify and document AI-related needs and opportunities.
- Collect, refine, and validate use cases to ensure that new tools, services, and integrations align with academic, research, and operational priorities.
- Serve as the primary liaison between stakeholders, project managers, and development teams, translating campus needs into actionable business and technical requirements.
- Facilitate discovery sessions, workshops, and focus groups to gather feedback, define success metrics, and ensure broad adoption of AI Studio offerings.
- Maintain continuous communication with cross-functional teams to ensure clarity, alignment, and progress throughout project lifecycles.
- Track stakeholder input and ensure timely delivery of requirements and decisions to support agile development workflows.
-
Business Analysis, Strategy & Process Improvement:
- Conduct detailed business process analyses to uncover inefficiencies and propose AI-driven or data-informed solutions.
- Develop comprehensive business cases, functional specifications, and workflow models that guide project prioritization and resource allocation.
- Collaborate with the Project Manager to establish scope, success criteria, and milestones that reflect both campus needs and technical feasibility.
- Recommend scalable process improvements and automation opportunities that enhance service delivery and user experience across university departments.
-
Financial Operations, Billing & Procurement Support:
- Support billing, finance, and procurement teams in managing costs and transactions related to AI Studio services and infrastructure.
- Assist with budgeting, purchase requests, vendor coordination, and tracking of AI-related spending.
- Analyze usage and billing data to ensure transparency, sustainability, and alignment with strategic objectives.
- Document and refine financial and procurement workflows to streamline recurring processes.
-
Data Analysis, Reporting & Insights:
- Develop reports, dashboards, and visualizations that provide insight into adoption metrics, financial performance, and stakeholder engagement.
- Translate data into meaningful insights that inform executive decision-making and campus AI strategy.
- Conduct cost-benefit analyses and usage forecasting to guide funding decisions and service expansion planning.
-
AI Adoption, Innovation & Change Enablement:
- Partner with campus teams to pilot AI solutions, assess user feedback, and recommend enhancements.
- Support communication and training efforts to promote responsible and effective AI adoption.
- Ensure change management processes are followed for smooth transitions to new systems and workflows.
-
Perform other related functions as assigned:
- Contribute to cross-functional initiatives supporting AI security, ethics, and governance.
- Participate in code reviews, sprint planning, and collaborative projects within Enterprise Technology.
Required Qualifications
- Bachelor’s degree in Business Administration, Information Systems, Business Communications, or related fields.
- At least three (3) years of experience managing customer and/or vendor relationships in an IT or technology-focused environment.
- Demonstrated ability to gather, document, and analyze business requirements.
- Excellent communication, presentation, and interpersonal skills, with the ability to bridge business and technical audiences.
- Strong organizational skills with experience managing multiple priorities and deadlines.
- Proficiency with Microsoft Office 365 (Word, Excel, PowerPoint, Outlook, Teams) and modern collaboration tools.
Relevant education and experience may be substituted as appropriate.
Preferred Qualifications
- Experience working in a higher education or research environment.
- Familiarity with AI technologies and cloud services (Azure, AWS, Google Cloud).
- Experience using data analysis and visualization tools (e.g., Power BI, Tableau, Smartsheet, or similar).
- Demonstrated understanding of IT service management (ITSM) principles or project management frameworks (e.g., Agile, Scrum).
- Experience with complex procurement processes, vendor contract management, and vendor engagement.
- Strong analytical and problem-solving skills with attention to detail.
Salary Range
$62,000 + depending on qualifications
Working Conditions
- May work around standard office conditions
- Repetitive use of a keyboard at a workstation
- Use of manual dexterity
Work Shift
- Monday – Friday, flexible between 7am-6pm
Required Materials
- Resume/CV
- 3 work references with their contact information; at least one reference should be from a supervisor
- Letter of interest
Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.
Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.
-
Employment Eligibility:
Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.
-
Retirement Plan Eligibility:
The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.
-
Background Checks:
A criminal history background check will be required for finalist(s) under consideration for this position.
-
Equal Opportunity Employer:
The University of Texas at Austin, as an
equal opportunity/affirmative action employer
, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.
-
Pay Transparency:
The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
-
Employment Eligibility Verification:
If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original
documents
to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.
-
E-Verify:
The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:
- E-Verify Poster (English and Spanish)[PDF]
- Right to Work Poster (English)[PDF]
- Right to Work Poster (Spanish)[PDF]
-
Compliance:
Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in
HOP-3031
.
The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may
access the most recent report here
or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.
© 2025 Qureos. All rights reserved.