Senior Business Analyst

inDrive is an international multiapp headquartered in Mountain View, CA. Our ride-hailing user base exceeds 150M users in more than 700+ cities in 47 countries. And our eNPS rate reaches 65,5%! This is twice and even three times higher than companies usually have, including our competitors.

We are hiring an RH Senior Growth Specialist to drive the future growth of our ride-hailing business in Egypt by leading daily operations and key projects to deliver on growth targets. This role focuses on driving key projects and initiatives , e.g., optimising service quality, leading cross-functional projects, supporting marketing and partnerships, and providing local insights on market trends and competition, allowing for diverse exposure across many aspects of RH business.

If this sounds like you, we’d love to connect!

What will you do:

• Supporting the country lead to drive the country's objectives and deliverables through leading key projects.
• Manage and optimize daily ride hailing operations, ensuring efficiency, service quality, and driver passenger satisfaction.
• Lead cross functional projects involving driver operations, marketing, efficiency and support, conduct cross functional communication
• Help to develop strategies by researching the market, analyzing competitors, and shaping plans.
• Monitoring and improving customer satisfaction metrics by addressing customer concerns and feedback.
• Supporting the development and execution of marketing strategies to build and strengthen the brand in the local market.
• Develop and present insights, forecasts, and recommendations based on in depth analysis of operational data.
• Support, development and scaling of local partnerships.
• Coordinate GR and PR agendas.
• Provide local feedback and insights to central teams on product, pricing, competitors activities
• Work on product development by testing ideas in product, marketing, and operations with different teams

What we expect from you:

• Bachelors or Master’s degree in Economics, Business, Management or Mathematics.
• 2 years of experience in ride-hailing, business development, B2B, B2C delivery, e-commerce or a related field in a fast paced environment
• Strong project management skills, with the ability to plan, execute, and track multiple initiatives simultaneously while ensuring timely delivery and impact.
• Strong analytical skills, comfortable with numbers and data driven approach.
• Experience using analytics tools such as Tableau, Looker Studio, or Power BI.
• Advanced MS Excel skills is a must
• Strong attention to detail with the ability to spot trends and optimize processes.
• Self motivated and proactive mindset, with a structured approach to problem solving.
• Good in building financial models and forecasts.

What we offer:

• Remote work schedule
• Stable salary, health insurance
• Real impact: Your work will shape how the brand shows up in Pakistan and influence APAC
• Growth path: We invest in creatives who show strategic range. This role can evolve.
• Lean team, big trust: No layers. Just honest feedback, fast decisions, and creative freedom within clear goals
• Initial training
• Probation period up to 6 months