Senior Business Analyst

About noon

noon is the region's leading consumer commerce platform, designed to revolutionize online shopping in the Middle East. Since launching in 2017, noon has expanded its services across Saudi Arabia, the UAE, and Egypt, with an ever-growing ecosystem that includes marketplaces for food delivery, quick commerce, fintech, and fashion. Our journey is only 5% complete, and we are committed to achieving our mission: Ring every doorbell, every day.

Role Overview

The Business Analyst will play a key role in analyzing business processes, identifying areas for improvement, and delivering data-driven insights to support decision-making. This role will involve gathering requirements, creating documentation, and supporting the implementation of solutions to drive operational efficiency and business growth. The Business Analyst will collaborate closely with stakeholders across teams to ensure project success and alignment with business objectives.

Key Responsibilities

• Requirements Gathering & Analysis: Work with stakeholders to gather, document, and analyze business requirements for new initiatives and process improvements.
• Process Mapping & Optimization: Analyze current processes, identify gaps, and propose enhancements to improve efficiency and effectiveness.
• Data Analysis & Reporting: Leverage data to generate insights, support decision-making, and create reports that track key performance indicators (KPIs).
• Stakeholder Collaboration: Collaborate with cross-functional teams, including Product, Operations, and Technology, to deliver solutions aligned with business needs.
• Documentation & Support: Develop clear documentation, including business cases, user stories, and process flows, and provide support during implementation.

Qualifications

• Bachelor’s degree in Business Administration, Information Systems, or a related field.
• 2-4 years of experience as a Business Analyst or in a similar role, preferably in e-commerce or technology.
• Strong analytical and problem-solving skills.
• Proficiency in data analysis tools and business intelligence platforms.
• Excellent communication and documentation skills.
• Ability to work effectively with cross-functional teams.
• A proactive and detail-oriented approach to problem-solving.