Senior Business Analyst & Lead- DuckCreek Claims

Required Qualifications

• 5–15 years of BA experience in PC insurance, with minimum 3+ years specifically on Duck Creek Claims.
• Strong understanding of insurance domain, workflows, business rules, and PC LOBs like DuckCreek Personal and Commercial Auto.
• Skilled in writing clear documentation: BRDs, use cases, process flows.
• Excellent communication, analytical, stakeholder management, and facilitation abilities.
• Agile/Scrum experience, with tools like JIRA, Confluence, Azure DevOps

Responsibilities

• Gather, analyze, and document business and functional requirements for Duck Creek modules (Claims).
• Duck Creek Claims Business Analyst , should have knowledge in DuckCreek Personal and Commercial Auto,
• Good experience of client facing and able to handle client query.
• Translate requirements into user stories, use cases, process flows, BRDs/FRDs, and system specifications.
• Assist designing and implementing integrations between Duck Creek and third-party systems via APIs (REST/SOAP), including XML/JSON mapping and web service contract reviews.
• Collaborate with stakeholders, developers, architects, QA, and offshore teams to ensure accurate delivery.
• Support system configuration, API-based customizations, UAT, regression/system testing, and end-user training.
• Conduct gap analysis, impact assessments for changes/customizations, and refine processes against Duck Creek platform capabilities.
• Facilitate workshops, sprint ceremonies (if Agile), demos, and requirement sign-offs.

All Intersted candidates, Please share your profile at amit.35.kumar@coforge.com