Senior Business Analyst - Project Manager

Senior Business Analyst - Project Manager

ABOUT THE CONNECTICUT HOUSING FINANCE AUTHORITY:

Connecticut Housing Finance Authority ("CHFA") is a self-funded, quasi-public organization. Its mission is to alleviate the shortage of housing for low- and moderate-income families and persons in the state of Connecticut ("State") and, when appropriate, to promote or maintain the economic development of the State through employer-assisted housing efforts. CHFA is a mission-driven leader in creating affordable housing opportunities for families and individuals in Connecticut. We believe in the power of the diverse and inclusive communities we serve. We provide a challenging, progressive, and supportive environment that encourages and promotes employee development. We offer competitive salaries; tuition reimbursement; 457 deferred compensation, state-sponsored pension plan, comprehensive health, dental, life, and disability plan, paid vacation, sick, and holidays, hybrid work schedule, ongoing training, career development, and, if qualified, employee may be eligible for student loan forgiveness under Federal Loan assistance program.

ABOUT THE POSITION:

The Senior Business Analyst - Project Manager is responsible for coordinating day-to-day IT initiatives and ensuring effective collaboration across project management, development, and operations teams. This role serves as a key liaison between business and technical stakeholders, translating business needs into clear, actionable solutions.

The primary focus of the position is leading discovery efforts and developing comprehensive project documentation, including business and functional requirements (BRDs/FRDs), process flows, and project plans. The role also supports project execution, process improvement, and cross-functional alignment to ensure successful delivery of IT initiatives.

The ideal candidate will have proven experience leading cross-functional teams and driving process improvement, with a strong background in project management, continuous improvement, reporting, or related areas.

SUPERVISION RECEIVED:

Receives direction from the Chief Information Officer or his/her designee, or a position of a higher grade.

SUPERVISION EXERCISED:

Supervises the work of relevant Information Technology staff.

POSITION SUMMARY:

• This role combines project leadership and business analysis expertise to ensure the successful delivery of IT solutions that drive operational efficiency and innovation.

  Project Management

  • Lead the planning, execution, and delivery of multiple concurrent projects from initiation through closure, applying established project management methodologies and best practices.
  • Develop and manage project plans, including scope, timelines, risks, issues, and change control processes.
  • Monitor project progress, maintain issue and risk logs, and provide regular status updates to stakeholders and senior management.
  • Serve as the primary liaison between business stakeholders and IT teams to gather, analyze, and communicate requirements.
  • Communicate project updates, milestones, and key decisions clearly to stakeholders, project teams, and leadership.
  • Apply knowledge of the Software Development Life Cycle (SDLC) and adapt methodologies (e.g., Agile, Waterfall) to achieve optimal project outcomes.

  Business Analysis & Process Design

  • Gather, analyze, and document business and functional requirements to support effective solution design.
  • Develop and maintain project artifacts, including business and functional requirements documents (BRDs/FRDs), process flows, status reports, agendas, and meeting minutes.
  • Analyze and map current and future-state business processes, identifying opportunities for improvement, efficiency, and automation.
  • Document business processes, system workflows, and procedures to ensure alignment and clear communication across teams.
  • Coordinate testing efforts, including quality assurance and user acceptance testing (UAT), to ensure solutions meet business requirements and project objectives.
  • Support project coordination by maintaining documentation, schedules, and deliverables.
  • Drive continuous improvement initiatives by evaluating processes and implementing enhancements to improve performance and quality.

MINIMUM QUALIFICATIONS REQUIRED:

BS/BA in Computer Science or related field with at least 5 years of experience preferred, within an IT environment; or equivalent combination of education and experience. Experience in lieu of education will be considered.

OTHER REQUIREMENTS:

• Proven experience working with cross-functional teams and managing projects across multiple departments or business units.
• Demonstrated ability to lead change and foster high-performing, collaborative, and customer-focused teams.
• Strong communication, and documentation skills, with the ability to effectively present to staff, management, and diverse stakeholder groups.
• Proficiency in Microsoft Office applications, including Microsoft Project, Visio, and virtual collaboration tools.
• Ability to effectively engage and work with non-technical end users throughout the design and deployment phases.

PREFERRED QUALIFICATIONS:

• Project Management Professional (PMP) certification.
• Experience working with relational databases.

ALL OTHER DUTIES AS ASSIGNED:

This is not an exclusive list of all job functions, and the employee is expected to complete all duties as assigned. Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally. This job description in no way constitutes an employment contract or agreement.

CHFA EOE