Senior Business Analyst (T24)

The T24 Senior Business Engineer will act as a subject matter expert for Temenos Transact (T24), responsible for end-to-end business solution design, configuration, and support across multiple banking products. The role focuses on customer onboarding, KYC, account lifecycle management, delivery advices (SWIFT & print), and periodic statements, ensuring seamless operations across Payments, Lending, Deposits, Trade Finance, and Treasury.

Key Responsibilities

Core T24 Functional Responsibilities

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  Act as a senior functional expert for Temenos Transact (T24) across multiple banking domains.
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  Translate business requirements / pain points / issues into functional specifications, solution designs, and configuration setups.
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  Support system enhancements, parameterization, testing, and production deployment.

Customer Onboarding & KYC

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  Design, configure, and support customer onboarding workflows in T24.
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  Handle KYC, CIF creation, maintenance, and regulatory data management.
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  Ensure compliance with AML, KYC, and regulatory standards across jurisdictions.
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  Support customer lifecycle events including updates, reviews, and closures.

Account Opening & Maintenance

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  Manage account opening, amendments, closures, and maintenance for:

o Deposits

o Lending products

o Payment accounts

o Trade Finance accounts

o Treasury accounts

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  Ensure accurate product setup, interest conditions, charges, and fees.

Payments & Delivery Advices

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  Configure and support payment processing across domestic and international channels.
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  Handle delivery advices, including:

o SWIFT messages (MT/MX)

o Print advices and customer notifications

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  Ensure proper message formatting, routing, and reconciliation.

Product Coverage

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  Provide functional coverage and support across:

o Payments

o Lending

o Deposits

o Trade Finance

o Treasury

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  Collaborate with product teams to support new product launches and enhancements.

Statements & Reporting

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  Configure and support monthly and periodic customer statements.
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  Ensure statement accuracy, formatting, and delivery across channels (print / electronic).
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  Support regulatory and customer reporting requirements.

Testing & Support

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  Lead or support UAT, SIT, and regression testing activities.
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  Troubleshoot production issues and provide L2/L3 functional support.
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  Coordinate with technical teams, vendors, and operations for issue resolution.

Stakeholder Collaboration

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  Act as a bridge between business users, IT teams, vendors, and operations.
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  Provide functional guidance, documentation, and training to end users.

Requirements

Required Skills & Competencies

Technical / Functional Skills

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  Strong hands-on experience with Temenos T24 / Transact.
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  Solid understanding of banking business processes and end-to-end transaction flows.
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  Experience with SWIFT messaging (MT/MX) and delivery advices.
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  Knowledge of products lifecycle management and data structures in T24.

Domain Knowledge

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  Payments
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  Lending
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  Deposits
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  Trade Finance
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  Treasury

Soft Skills

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  Strong analytical and problem-solving skills.
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  Excellent communication and stakeholder management abilities.
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  Ability to work independently and lead functional initiatives.
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  Detail-oriented with a strong focus on quality and compliance.

Experience & Qualifications

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  10+ years of experience in banking systems with significant exposure to T24 / Temenos Transact.
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  Proven experience in customer onboarding, KYC, account management, and payments.
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  Experience working in implementation, upgrade, or production support environments.
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  Bachelor’s degree in Computer Science, Information Systems, Finance, or related field (preferred).