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Senior Business Intelligence Analyst

Who we are

Founded in 1999 and headquartered in Central Ohio, we’re a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we’re on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost – that’s why we call ourselves Healthcare Warriors®.

We’re committed to building diverse and inclusive teams – more than 2,000 of us and counting – so if you’re excited about this position, we encourage you to apply – even if your experience doesn’t match every requirement.

About the role

The Senior Business Intelligence (BI) Analyst is a key role within the BI function, contributing to data-centric projects and deliverables to advance the department’s goals and initiatives. The Senior Analyst will utilize their well-rounded business intelligence delivery experience to oversee several key projects as well as working with the assigned development team, ensuring the BI solution is consistent with the architectural direction utilizing various visualization and database platforms. The Senior Analyst provides technical expertise and guidance on these projects; while partnering with the Product Owners to ensure business requirements are met.

Location: This position is located at our Dublin, OH campus with hybrid flexibility or may work remotely anywhere in the United States of America.
Internal Applicants: Internal applications will be accepted through 3/26/26.

What you’ll do (Essential Responsibilities)

Champion data quality, integrity, and reliability throughout the department by designing and promoting best practices.
Organize and lead design, code & process review sessions.
Focus and passion to deliver error-free analysis and reports.
Serve as SME and lead developer for key initiatives creating project plans with estimation and guiding the development team in best solution approach
Participate in business process improvement, quality control and other initiatives.
Engage and partner with internal stakeholders and project managers to elicit and document functional and technical requirements; Provide recommendations where requirements aren’t clearly defined / known.
Prototype and iterate with internal stakeholders to help solidify requirements and expectations.
Utilize various approaches and technologies to gather and prepare data, including: query development (SQL Server, Snowflake) and using BI platforms like QuickSight, Tableau, ThoughtSpot, SSRS, etc.
Provide data analysis and design reports, dashboards and visualizations.
Perform rigorous unit testing and coordinate UAT where applicable to help ensure quality data products are delivered.
Partner with development operations to deploy business intelligence solutions.
Develop end user technical documentation, training materials and team cross-training.
All other duties as assigned.

What you’ll bring (Qualifications)

Education: Bachelor’s degree in a data, analytics, technology, or business-related field, or an equivalent combination of education and relevant experience.
Experience: 5+ years in employer benefits or related field focused in analytics/business intelligence delivery.
Extensive experience with BI/data exploratory or visualization tools (e.g., Quicksight, Tableau, Power BI, ThoughtSpot, etc.).
Strong SQL query writing skills with experience working in a Microsoft SQL Server environment or Snowflake preferred.
Applied experience with Python for data analysis, data manipulation, and automation.
Strong understanding of data warehousing concepts, ETL processes, and database design principles.
Ability to organize, lead and facilitate meetings effectively as well as presenting dashboards or analytic results.
Strong analytical and problem-solving skills while maintaining a strategic mindset focused on the big picture.
Ability to work in fast-paced, ever-evolving environment.
Excellent verbal and written communication skills, comfortable translating technical information to non-technical audiences at all levels of the business.
A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health’s policies, values and ethics, and to protecting the sensitive data entrusted to us.

#LI-AK1 #LI-Hybrid #LI-Remote

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