Find The RightJob.
Senior Business Operations Analyst (HCA/ISD #56505)
Posting Details
Interviews are anticipated to be conducted within two weeks of closing date.
This job posting may be used to fill multiple vacancies.
The New Mexico Health Care Authority (HCA) is a state agency that provides comprehensive, accessible, and high-quality health care services to New Mexico residents. The agency is responsible for managing key services such as Medicaid, SNAP, TANF, and LIHEAP, ensuring uninterrupted support and care for New Mexicans.
Our Vision
Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system.
Our Mission
We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.
Our Goals
Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce.
Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives.
Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information.
Build the best team in state government by supporting employees' continuous growth and wellness.
Why does the job exist?
The Senior Business Operations Analyst will:
Oversee Income Support Division (ISD) constituent complaints;
Ensure Human Resources (HR) and administrative transactions are processed timely and effectively;
Ensure that the ISD staff receive support:
Oversee all ISD fleet;
Ensure that field staff submit the required paperwork timely, and report all necessary documentation to General Services Division (GSD) timely;
Also manage office supplies and facility requests for all 33 field offices.
How does it get done?
The Senior Business Operations Analyst is responsible for:
Processing all ISD constituent complaints and provide status updates;
Managing all ISD fleet and facilities and ensure the GSD requirements are met monthly;
Processing supply orders and providing administrative support for all of ISD;
Supporting Personnel actions, tracking, routing, and communicating HR action status updates.
Who are the customers?
Income Support Division (ISD) Staff;
Health Care Authority (HCA) Divisions;
Other State Agencies.
Ideal Candidate
Income Support Division (ISD) Staff;
Health Care Authority (HCA) Divisions;
Other State Agencies.
Minimum Qualification
Associate Degree in Business Administration, Public Administration, or Accounting and one (1) year of directly related job experience in the areas of office administration, budgeting, purchasing, finance, accounting, auditing, cash management, contract management, and/or in the procedures of business and management principles involved in strategic planning. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling three (3) years may substitute for the required education and experience.
Employment Requirements
Must possess and maintain a valid Driver's License.
Must obtain a Defensive Driving Certificate.
Working Conditions
Work is performed in an office setting with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and phone usage. Some sitting, standing, bending and reaching may be required.
Supplemental Information
Do you know what Total Compensation is? Click here
Agency Contact Information: Ashtyn Lopez, (505) 695-8977. Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is covered by a collective bargaining agreement, and all terms/conditions of that agreement apply and must be adhered to.
Interviews are anticipated to be conducted within two weeks of closing date.
This job posting may be used to fill multiple vacancies.
The New Mexico Health Care Authority (HCA) is a state agency that provides comprehensive, accessible, and high-quality health care services to New Mexico residents. The agency is responsible for managing key services such as Medicaid, SNAP, TANF, and LIHEAP, ensuring uninterrupted support and care for New Mexicans.
Our Vision
Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system.
Our Mission
We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.
Our Goals
Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce.
Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives.
Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information.
Build the best team in state government by supporting employees' continuous growth and wellness.
Why does the job exist?
The Senior Business Operations Analyst will:
Oversee Income Support Division (ISD) constituent complaints;
Ensure Human Resources (HR) and administrative transactions are processed timely and effectively;
Ensure that the ISD staff receive support:
Oversee all ISD fleet;
Ensure that field staff submit the required paperwork timely, and report all necessary documentation to General Services Division (GSD) timely;
Also manage office supplies and facility requests for all 33 field offices.
How does it get done?
The Senior Business Operations Analyst is responsible for:
Processing all ISD constituent complaints and provide status updates;
Managing all ISD fleet and facilities and ensure the GSD requirements are met monthly;
Processing supply orders and providing administrative support for all of ISD;
Supporting Personnel actions, tracking, routing, and communicating HR action status updates.
Who are the customers?
Income Support Division (ISD) Staff;
Health Care Authority (HCA) Divisions;
Other State Agencies.
Ideal Candidate
Income Support Division (ISD) Staff;
Health Care Authority (HCA) Divisions;
Other State Agencies.
Minimum Qualification
Associate Degree in Business Administration, Public Administration, or Accounting and one (1) year of directly related job experience in the areas of office administration, budgeting, purchasing, finance, accounting, auditing, cash management, contract management, and/or in the procedures of business and management principles involved in strategic planning. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling three (3) years may substitute for the required education and experience.
Employment Requirements
Must possess and maintain a valid Driver's License.
Must obtain a Defensive Driving Certificate.
Working Conditions
Work is performed in an office setting with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and phone usage. Some sitting, standing, bending and reaching may be required.
Supplemental Information
Do you know what Total Compensation is? Click here
Agency Contact Information: Ashtyn Lopez, (505) 695-8977. Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is covered by a collective bargaining agreement, and all terms/conditions of that agreement apply and must be adhered to.
Similar jobs
No similar jobs found
© 2026 Qureos. All rights reserved.