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Senior Business System Analyst (Lead) – Hybrid

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Job Code: CoP 152769
Job Title: Senior Business System Analyst (Lead) – Hybrid
Client: City of Phoenix
Location: Phoenix, AZ
Work Type: Hybrid (60% onsite / 40% remote)
Contract Duration: Through 06/30/2026

Interview: In-person
Work Location:
200 W Washington St., 9th Floor
Phoenix, AZ 85003
Repost of: CoP 152486
Job Description
The City of Phoenix is seeking an experienced Lead Business System Analyst (BSA) to support enterprise IT initiatives. This role focuses heavily on requirements analysis, test script creation, system testing, and User Acceptance Testing (UAT). The BSA will act as a bridge between business stakeholders and technical teams to ensure high-quality system delivery aligned with business objectives.
Hybrid schedule includes three days onsite and two days remote, finalized after onboarding.
Key Responsibilities
Requirements Analysis & Documentation
Gather, analyze, and document business requirements from stakeholders
  • Translate business needs into functional and technical specifications
  • Ensure system solutions align with organizational goals
Testing & Quality Assurance
Create, maintain, and execute test scripts (functional, regression, integration)
  • Lead and coordinate User Acceptance Testing (UAT)
  • Identify, document, and track defects through resolution
  • Ensure testing aligns with organizational standards and best practices
Leadership & Collaboration
Serve as the primary liaison between business users, IT teams, and QA
  • Facilitate workshops, walkthroughs, and review sessions
  • Provide guidance and oversight to ensure quality deliverables
Required Skills & Qualifications
Bachelor’s degree in Business Administration, Information Systems, Computer Science, or related field
  • 3+ years of Business Systems Analyst experience
  • Minimum 2 years in a lead or senior BSA role
  • Strong knowledge of testing methodologies (functional, regression, integration, UAT)
  • Hands-on experience with test script development and execution
  • Excellent communication, facilitation, and stakeholder management skills
  • Strong analytical and problem-solving abilities
Primary Skills
Business Systems Analysis
  • Requirements Analysis & Documentation
  • Lead User Acceptance Testing (UAT)
  • System & QA Testing

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