Senior Case Manager Immigration -Bilingual Spanish

$25.32 + H&W $5.09

• This position is eligible to receive a Health & Welfare Benefit Rate per hour up to 40 hours per week and not to exceed 2080 hours per year.

We are looking for Immigration Case Managers to fill the role of Government Site Specialist for the Intensive Supervision Appearance Program (ISAP). This alternative to detention program aims to supervise individuals who are navigating the U.S. immigration court system. In this dynamic role, you will use your criminal justice background and experience in case management to assist ISAP participants following the guidelines of our Department of Homeland Security contract.

Utilizing a combination of face-to-face case management meetings, electronic monitoring technologies and home visits to engage participants and drive compliance you will ensure that participants attend court hearings and comply with conditions set by DHS.

Job Responsibilities

As the Government Site Specialist, you will use your background in criminal justice, psychology and/or social and case management to develop, implement, and coordinate case management and individual service plans for ISAP Program Participants in conformance with program requirements.

Additional responsibilities for the Senior Specialist include:

• Meeting with participants face-to-face regularly as required by government contractual obligations.
• Developing and maintaining accurate and complete case records for all ISAP Program Participants from entry to release from ISAP, maintaining confidentiality of all records.
• Conducting intake interviews and orientation sessions with each ISAP Program Participant within contractual timeframes.
• Installing electronic monitoring equipment on ISAP Program Participants as necessary and monitoring compliance with electronic monitoring program.
• Assisting Program Participants with acquiring travel documents from the countries of citizenship and maintaining a log of travel document information for each Program Participant.
• Evaluating English proficiency of ISAP Program Participants to determine resources necessary to promote clear communication between ISAP staff and the participants.
• Assess the needs and vulnerabilities of ISAP Program Participants, and connect them with appropriate resources within the community.

Competencies Required:

As the Government Site Specialist you must have excellent interpersonal, oral and written communication skills, and demonstrated tact when interacting with employees, community contracts, government official, and participants. You will also need demonstrated sound judgment and even temperament with the ability to deal tactfully with the public

Minimum Requirements:

• A Bachelor's Degree in Sociology, Psychology, Social Work, Criminal Justice, or related social services/human service field.
• At least two (2) years' relevant experience in a field related to law, social work, detention, corrections, government, or similar field.
• Bilingual Spanish required.
• Experience dealing with multicultural clients.
• Effective verbal and written communication skills with employees, community contacts, government officials and participants. Ability to interpret and articulate rules, orders, instructions and materials. Ability to compose reports.
• Ability to maintain self-control in stressful situations such as interpersonal confrontations or emergencies, or defuse hostile or unstable situations.
• Strong attention to detail and problem-solving skills.
• Basic knowledge of immigration laws, regulations, and procedures.
• Computer proficiency, including Microsoft Office and the internet.
• Ability to interpret electronic monitoring messages and daily summary reports.
• Ability to type thirty-five (35) words per minute to develop and maintain case records by performing data entry.
• Valid, active driver's license required.
• United States citizenship required.
• Must live in the United States 3 of the last 5 years(military and study abroad accepted).
• Successfully pass pre-employment (post offer) background check and obtain a suitability determination.

BI Incorporated

Full-time employees will enjoy a competitive benefits package with options for you and your family including:

• Two (2) weeks of Vacation
• Fifty-six (56) hours of sick time
• Fifteen (15) paid Holidays
• Medical, Dental, and Vision coverage
• Term life insurance (includes spouse and dependent)
• Accidental death and dismemberment insurance
• Short- and long-term disability
• Flexible spending account
• 401(k) retirement program
• Stock purchase program
• Tuition reimbursement - $3500 per year
• Employee Assistance Program (EAP)
• Legal and Identity Theft programs
• Direct deposit
• Theme park and attraction discount

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Equal Opportunity Employer

GEO Secured Services