SENIOR CLERK

Requisition No: 866494

Agency: Department of Health

Working Title: SENIOR CLERK -64006354

Pay Plan: Career Service

Position Number: 64006354

Salary: $34,760.00

Posting Closing Date: 12/16/2025

Total Compensation Estimator Tool

OPEN 64006354 Senior Clerk

Your Specific Responsibilities:

This position accepts and receipts payments for services and provides receipts to all customers as required. Responsible for cash drawer and security of monies received, daily cash drawer tally as part of the deposit process. Captures HMC codes daily. Enters billing information daily. Works closely with and under the supervisor of the Billing Department Manager.

Acknowledges clients presenting for a receipt, verifies information on billing forms. Enters the billing information into the HMS and advises the client of costs, answers client questions, verifies payor information in the system making necessary corrections. Accepts payments for services from clients, makes change as needed, enters payments into the HMS, advises client of all balances due, makes diligent efforts to collect balances due, and generates receipts for payments received. Issues one copy of the receipt to the client and retains one copy for department records. Maintains all payments received, cash and checks, in a secure manner. Tallies the cash drawer for the daily deposit, ensuring the checks, cash and credit card entries match the totals of the receipts written. Delivers the cash drawer contents to the fiscal department designee and secures signature for the funds turned over for deposit. Responsible for assisting in the process of voiding/canceling receipts and maintaining proper documentation, shows reasons for all cancellations. Forward billing slips to Fiscal after all information is correctly and completely entered into the HMS.

Appropriately schedules client appointments utilizing the HMS patient data base according to the existing clinic schedule templates.

Enters HMS data utilizing accurate codes for Primary Care and HD Only clients into the HMS patient data base. Looks up CPT procedure code as needed. Looks up diagnosis codes using ICD-10-CM code book as needed. Bills these clients according to their SFS.

Bills individual clients for services rendered on a sliding fee scale dependent of the financial eligibility for ACHD program services. Bills for Alachua Cares for client services.

Research client records back for up to one year for any Retro Medicaid that we can bill for.

Research client records back for up to one year for any family planning waiver Medicaid we can bill for.

Serves as backup to the Switchboard Operator

Post vouchers to client accounts for third party billing.

Performs related work as required. Backs up other medical records/billing staff as needed.

Responsible for securing the designated information sets for purpose of protecting confidentiality , data integrity, and appropriate access for all information, both confidential and public record, which is stored in hard copy or electronic formats.

Responsible for being required to work during or beyond normal work hours or days in the event of an emergency. Emergency operation functions required are but are not limited to special needs shelters, Red Cross shelters, or other emergency functions.

The incumbent has a need to access records containing SSNs for the performance of their duties, including updating/ correcting social security numbers for team and others who don't have access.

Required Knowledge, Skills, and Abilities:

Experience and ability using computers and computer programs such as Word, Excel, Outlook, or Medical Client databases. Experience and ability cashiering.

Qualifications:

Minimum – Highschool diploma. Experience and ability using computers and computer programs such as Word, Excel, Outlook, or Medical Client databases. Experience and ability cashiering.

Preferred - 1 year of computer experience. 6 months HMS experience. 6 months cashiering experience. Bilingual in Spanish/English.

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance

Where You Will Work:

DOH-Alachua 224 SE 24th Street, Gainesville FL 32641

The Benefits of Working for the State of Florida:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.