Senior Client Manager / Export Factoring

Full-time

Immediatly

Turkiye

to be discussed

Established in 2000, Tradewind Finance is a leading global trade finance company specializing in post-
shipment financing, invoice discounting, and non-recourse factoring solutions. With a network of offices
throughout the world, including our headquarters in Germany, we provide financing across international
markets.

Want to make an impact in international trade finance? Become part of Tradewind Finance!

• Be a “360 degree” point-of-contact liaison between client and internal teams—understanding and balancing clients’ needs and requests against internal risk controls, policies and operational requirements.
• Provide professional service and solutions to our customers.
• Receive, process, and submit client funding requests, as a ‘first-line loan officer’ to the Operations Team.
• Update client on a daily basis regarding all account-related information and developments.
• Perform on-going client account cultivation and development to increase revenue potential.
• Maintain high-degree of client satisfaction and high-rate of client contract renewals.
• Develop referrals and leads from client relationships.
• Engage in high-level problem solving, and proactively introduce solutions to clients.
• Become an expert on clients’ businesses and industries.
• Demonstrate a calm, professional demeanor at all times in a sometime high-stress environment.
• Organize regular visits to the clients and prepare visit reports to upper management.
• Travel to company Headquarter in Germany when it is required.
• 4 days work from the office (located in Maslak /Istanbul) and/or client visit, 1 day work from home.

What we are looking for:

Skills

• Strong understanding of trade finance services.
• Technical experise on export factoring area including local and global regulations.
• Teamwork mindset with a personal integrity attitude.
• “ To do point“ approachs and strong problem solving skills.
• Ability to build and maintain client relationships.
• Proficiency in CRM tools and MS Office Programs.

Experience

• Minimum 5 years of experience in the trade finance /banking/ factoring industry.
• Proven track record of client management and finance industry.

Education

Bachelor’s degree in Business Administration, Economics, Banking or a related field. MBA is a plus.

Languages

Fluency in English is required; additional languages (e.g., German) are a plus.

• A long-term career in trade finance based on a permanent contract
• A position in which you can develop your horizon within a vibrant international organization
• Friendly team environment in an international financial institution
• On the job and product training
• Competitive salary
• Flexible office/home office approach after the initial training
• Varied tasks and the opportunity to drive forward a long-lasting, sustainable financial product that offers great benefit to the economy.