Senior Cloud Data Analyst

Meet Our Team:

Our team consists of top-notch business, operational data analysts and engineers who are highly motivated, self-driven, and have a strong sense of ownership. We are passionate about driving data driven decisions and scaling our business that leads to positive business outcomes. We’ve built relationships to become highly trusted business partners to our stakeholders across the organization and are constantly looking for ways to improve how we work collaboratively with the rest of the business. We work with a high sense of excellence and urgency to deliver the best possible work product to drive results.

Picture Yourself at Pega:

You will be part of a highly innovative company, changing how companies work and optimize their outcomes. In this role you will be part of a highly collaborative team that is well versed and skilled in their space. You will be an adaptive/flexible change agent driving data driven decisioning while seeing the benefits of your hard work turn into business outcomes. You'll work alongside high-performing team members who are passionate about pushing the boundaries of what's possible with data analytics.

What You'll Do at Pega:

The Senior Cloud Data Analytics Engineer will partner with internal team members and stakeholders across the organization (Pega Cloud Engineering, Cloud Product, Cloud Operations, Cloud Program Management, Product Engineering, and others) to deliver dashboards, reporting, and analyses that surface actionable insights. This role is a key business partner to Cloud teams, helping drive informed decisions as we continue to scale Pega Cloud and improve processes across the company.

In this role you will:

• Design, build, and maintain dashboards and reporting that deliver actionable insights and improve stakeholder efficiency and decision-making.
• Be a trusted business partner to operational teams and leaders—understanding their questions and translating them into clear reporting, dashboards, and actionable insights.
• Continuously improve analytics and reporting by identifying opportunities to streamline processes, standardize metrics, and enhance dashboard usability.
• Contribute analytics and reporting to key initiatives (e.g., Golden Circle, Pega Cloud at Scale) and other emerging priorities.
• Present compelling insights and recommendations to stakeholders, demonstrating clear business impact.
• Ensure a high level of data quality and reporting accuracy for dashboards and analyses.
• Optimize and scale analytics and reporting processes (automation, standard definitions, repeatable metrics, and efficient data refreshes).

Who You Are:

The ideal candidate brings more than just technical skills – you're intellectually curious, driven to solve complex problems, and enthusiastic about growing in a fast-paced environment. You take ownership of your work, actively seek learning opportunities, and demonstrate the potential to quickly expand your impact across the organization. You thrive in collaborative settings and are energized by the opportunity to work with cutting-edge technology while delivering tangible business value.

• Detail oriented with a focus on accuracy
• Passionate about data analysis and visualization
• Results driven by a high level of intellectual curiosity
• Analytical thinker who can take data and transform it into actionable insights
• Trusted business partner who can build strong relationships and make complex topics simple

What You've Accomplished:

• Introduced new ideas and approaches to data and reporting that led to meaningful insights and measurable improvements.
• Taken complex data/information and make it simple, scalable, and actionable that led to measurable business impact.
• Established strong stakeholder relationships and provided support to ensure success.
• Have turned data into trusted information used to drive decisions and actions.
• Identified process gaps or areas for optimization while also helping drive it from design to completion.

Required Qualifications:

• Bachelor’s degree in quantitative discipline such as data analytics, business analytics, business, economics, mathematics, or statistics with 6-9 years of prior work experience in a similar analytics, reporting, or business intelligence role*.
• Alternatively, we will accept a master’s degree in quantitative discipline such as data analytics, business analytics, business, economics, mathematics, or statistics with 3-5 years of prior work experience in similar analytics, reporting, or business intelligence role*.
• Technical Skills: Data Management, Data Architecture, Data Warehousing, Data Visualization, BI Visualization tool experience (Power BI preferred), Advanced Microsoft Excel, and Microsoft Office Suite.
• Ability to use data to tell an influential story and drive action and outcomes
• Applied knowledge of manipulating large datasets, including cleansing and quality review, to identify trends and establish meaningful conclusions using various query languages
• Experience designing data models to support custom algorithms and analysis
• Experience communicating complex analysis in an appropriate format according to organizational hierarchy using visual tools such as Power BI
• Detail oriented, while keeping it tied into the bigger picture
• Quick learner who enjoys working/learning more about data, technology, and analytics.
• Experience building, managing and growing relationships with stakeholder teams throughout a large organization.
• Ability to prioritize and manage time effectively, thrive in a dynamic, fast paced work environment and manage multiple projects simultaneously.
• Proven track record of taking initiatives and driving projects to completion.
• Ability to anticipate project risks and identify solutions to proactively resolve those.
• Experience interacting with senior leaders

Pega Offers You:

• Gartner Analyst acclaimed technology leadership across our categories of products
• Continuous learning and development opportunities
• An innovative, inclusive, agile, flexible, and fun work environment
• Competitive global benefits program inclusive ofpay + bonus incentive, employee equity in the company

Additional Information

Base salary range for this role is 84,200 - 125,800 USD annually. This role may also be eligible for annual bonus OR commission, as well as benefits and other incentives.

The final compensation will be determined during the offer process based on the candidate's education, experience, skills, and qualifications, as well as market conditions and may vary from the posted range. We will share an information on benefits, bonus/commission, and other pay components for this role at the relevant recruitment stage.