Senior Cluster Revenue Manager

JOB SUMMARY

Maintains the transient rooms inventory for the hotel(s) and responsible for maximizing transient revenue. The Revenue Manager releases group rooms back into general inventory and ensures clean booking windows for customers. The position recommends pricing and positioning of cluster properties. In addition, the position oversees the inventory management system to verify appropriateness of agreed upon selling strategies.

CANDIDATE PROFILE

Education and Experience

• Bachelor’s degree in Business / Finance / Hospitality Management (Master’s is an advantage)
• 3–7+ years of Revenue Management Experience (Multi-Property / Cluster Preferred)

CORE WORK ACTIVITIES

Revenue Strategy & Optimization

• Develop and execute pricing strategies across all segments (Transient, Corporate, Government, Groups, Leisure Wholesale, Meetings & Events).
• Optimize distribution channels (Brand.com, GDS, OTA, Direct, B2B, Tour Operators).
• Conduct daily/weekly performance reviews to adjust rate strategies based on pace, pick-up, and market shifts.
• Lead the Business Mix Optimization to maximize RevPAR and profit contribution.

Forecasting & Budgeting

• Produce accurate daily, weekly, monthly, and annual forecasts by segment.
• Lead annual budget and long-range planning for Rooms revenue.
• Identify demand patterns and recommend strategic compressions, stay controls, and yield restrictions.

Market & Competitive Analysis

• Analyze STR comp-set performance (MPI, ARI, RGI), market trends, demand generators, and city-wide event impacts.
• Conduct pricing audits and oversee rate parity across distribution channels.
• Monitor future demand through pace reports and forward-looking analytics tools.

Leadership & Collaboration

• Partner closely with Sales, Marketing, Reservations, Front Office, Finance, and Operations to drive total revenue decisions.
• Lead weekly Revenue Strategy Meetings and produce clear strategic guidance for commercial teams.
• Coach and develop junior revenue team members and support cross-cluster knowledge sharing.

Systems & Tools

• Expert in RMS (e.g., IDeaS / OneYield / Duetto), PMS (Opera), CRS (MARSHA), GDS and channel managers.
• Ensure system configuration, rate loading, and room-type mapping accuracy.

Core Competencies

• Strong analytical & financial modeling skills
• Commercial mindset and business negotiation capability
• Excellent communication and influencing skills across hotel stakeholder groups
• Strategic decision-maker with high attention to detail
• Ability to work under pressure in dynamic demand environments

Building Successful Relationships

• Develops and manages internal key stakeholder relationships in a proactive manner.

• Acts as a liaison, when necessary, between property and regional/corporate systems support.

Additional Responsibilities

• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

• Attends staff/forecast/long range meetings as requested by properties.