Senior Community Executive - O West

• Respond to requests and homeowners’ queries in a timely manner.
• Respond to outcall requests by homeowners’ when required.
• Liaise with other units to solve any homeowner complain within the requested duration.
• Respond to any inquiries or complain written in the social media platforms from the current homeowners.
• Discuss and implement community communication initiatives to increase the homeowner’s satisfaction.
• Provide accurate, valid, and complete information to the homeowners once needed.
• Keep records of homeowners complains and track solving any problems with other departments.
• Effectively communicating with internal teams to enhance the town services and fulfill the homeowners’ requests.
• Responsible for periodical Town Tour in site to inspect and audit the living zones.

Knowledge, Skills and Experience

• Bachelor’s degree in administration or any other similar fields.
• Ideal experience: 3 years of experience in related field.
• Exceptional oral and written use of English language
• Exceptional communication skills
• Proficient in Microsoft Office, Excel, Word and Outlook