Senior Compliance Officer

Working at Lockton

At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented, and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here .

The Senior Compliance Officer will play a key part in Lockton Insurance Brokers LLC and the retail business operation. The primary objective of this role is to take a proactive stance in devising solutions for business challenges, offering strategic advice, training, and guidance in the formulation of Lockton policies and procedures. This position demands maintaining exemplary professional standards that comply with legal and regulatory mandates, as well as upholding our ethical obligations and responsibilities towards our clientele, ensuring equitable treatment and effective management of conflicts of interest.

The role encompasses the provision, oversight, and assurance of the organization's ability to equip itself with the necessary procedures, competencies, and tools essential for the delivery of its services and the achievement of its strategic goals. Furthermore, it involves extending comprehensive support across all operational facets within the Legal & Compliance Unit, fostering an environment of compliance excellence and strategic alignment.

Your Responsibilities

• Design and implement compliance policies and procedures aligned with local regulations and industry best practices.
• Regularly review and update compliance frameworks to ensure ongoing adherence to evolving regulatory requirements.
• Continuously monitor and analyse updates in regulatory frameworks and new legislation that could impact the organization or the business operation.
• Assess the potential impact of regulatory changes on the organization’s operations, compliance status, and strategic objectives, and provide well-informed recommendations for actions that need to be taken to ensure compliance with new regulations.
• Reviewing and updating the compliance manuals and ensuring they are aligned with the latest regulatory developments and legislations.
• Instituting robust procedures to minimize the risks associated with financial crimes, money laundering, bribery, and corruption within our operations.
• Ensure adequate onboarding process and procedures for new clients, markets and third parties.
• Continuous scrutiny of existing accounts and periodic review/re-evaluation of clients’ portfolio.
• Conducting ongoing assessments of client status changes, including the establishment of controls for account openings and transactions.
• Ensure all compliance registers including but not limited to PEPs, declined cases, regulatory and procedural breaches are updated.
• Regulatory reporting to the Central Bank, and submissions of information request, questionnaires, thematic reviews and other regulatory requests & correspondence.
• Licenses management and timely renewal.
• Reviewing contractual agreements including NDAs, SLAs, TOBAs, Engagement letters, letter of undertaking, vendor agreements, etc.
• Conducting internal audits to ensure that associates are complying with internal policies and procedures.
• Guaranteeing the comprehensive documentation of case notes, especially for exceptional approvals and risk evaluations.
• Elevating irregularities and sanctioning decisions to the upper management.
• Participation in other compliance related projects and tasks such as data protection, E&O, COI, external audits, regulatory request, etc.
• Active involvement in additional compliance-centric projects and duties.

Qualifications and Experience

• knowledge and Experience:
• 3 to 5 years’ experience of working in risk and compliance in the insurance industry.
• A legal background or past experience in reviewing contractual agreements.
• Willingness and ability to continue to develop knowledge of the insurance industry and enrol through formal and informal learning.
• A good understanding of the (re)insurance broking business.

• Qualifications
• Bachelor's degree in law, business or finance.
• ACAMS Certification
• Certification related to insurance (CII or equivalent)

• Personal Skills

• Proven ability to be flexible and adaptable to changing environment.
• Ability to communicate effectively and professionally both verbally and in writing internally and with external parties.
• Ability to manage time, prioritize and ensure that deadlines are met and when under pressure without compromising quality.
• Proven experience in analytical and problem-solving skills, including research and investigation.
• Proven ability in problem solving skills, including the ability to resolve unusual and complex issues and devise actionable solutions.
• Conscientious with a keen attention to detail.

Equal Opportunity Employer

Lockton is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive and diverse culture and environment where our people, clients and communities are treated with respect and dignity.

At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates, and thrives because of our breadth of differences. As such, we recognize that recruiting, developing, and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.

About Lockton

Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 10,000+ Associates doing business in over 100 countries are empowered to do what’s right every day.

At Lockton, we believe in the power of all people. You belong at Lockton.

How We Will Support You

At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.

• Competitive Salary and Benefits Package
• Professional experience in a truly global company that is reshaping the industry
• Excellent growth opportunities
• Benefit from a collaborative approach with in-country specialists to assist you in driving growth
• Support, coaching and development to help you to be the best you can be
• Hybrid working model, offering you flexibility and a great working environment