Senior Consultant | Salesforce | Bengaluru | Sales & Service

Key Responsibilities

• Plan, prepare, and execute System Integration Testing (SIT) for Salesforce releases, enhancements, and large-scale deployments.
• Understand business requirements, process flows, and integration points to design SIT scenarios.
• Develop and execute test cases, test data, and integration workflows across Salesforce and external applications.
• Validate integrations using REST/SOAP APIs, middleware tools (MuleSoft, Informatica, Boomi, etc.), and backend systems.
• Perform data validation using SOQL/SOSL, Workbench, Developer Console, and Salesforce UI.
• Identify, document, and track defects using Jira, Azure DevOps, or similar tools.
• Support regression testing cycles and coordinate with developers/analysts for defect resolution.
• Participate in Agile ceremonies including sprint grooming, planning, review, and retrospectives.
• Ensure compliance with Salesforce release management and deployment calendar.

Technical Skills & Expertise

• 5–8 years of testing experience, with minimum 2–3 years in Salesforce testing.
• Hands-on testing exposure with:
• Sales Cloud, Service Cloud, Experience Cloud, Platform Apps
• Strong understanding of:
• Lightning Experience (LWC validation), Apex triggers, Flows
• Salesforce security model (Profiles, Permission Sets, Roles)
• Experience in testing integrations using:
• REST/SOAP APIs
• Middleware (MuleSoft, Boomi, Informatica, SnapLogic)
• Experience using:
• Test management tools (Jira, Zephyr, TestRail, Xray, qTest, PractiTest)
• API testing tools (Postman, SOAP UI)