Senior Content & Communications Strategist

Are you looking for limitless career opportunities with a company that values growth, innovation, and teamwork? At Ntiva, we’re more than a Managed Services Provider, we’re a community dedicated to helping each other, our clients, and their businesses thrive both personally and professionally. Ntiva is a culture of people who are passionate about the work…and each other.

Our clients view us as an essential part of their teams, relying on us for strategic guidance, fast solutions to complex challenges, and proactive support. With strategic locations across the U.S. and leadership from our founder, Steven Freidkin, we’re on the front lines of a fast-paced industry, facing cybersecurity threats and rapid technology changes together.

If you thrive in a dynamic, supportive environment and enjoy going above and beyond, we’d love to meet you. Come explore one of our many opportunities and grow with us!

How You’ll make an impact

We’re looking for a dynamic Content and Communications Strategist who can blend big-picture strategy with hands-on execution. In this role, you’ll drive the development and delivery of thought leadership, demand generation, and content marketing programs that position our experts as trusted industry voices, build buyer confidence, and spark engagement across digital channels.

You’ll own the full content lifecycle — from shaping strategy to producing high-quality blogs, web pages, social posts, campaign assets, and other communications. Your creative toolkit will also come into play, with opportunities to edit short-form video, create images, and apply light graphic design.

This is a true “roll up your sleeves” role on a small but mighty marketing team. We move fast, collaborate closely, and take pride in punching above our weight. We’re excited to add someone who can amplify our impact, elevate our brand, and help drive measurable pipeline influence.

Location and Work Expectations

• This is a remote position; however, team members should be willing and able to travel if the need arises, though such travel is expected to be infrequent.

What you will be doing

• Build and manage a content engine informed by our internal SMEs, clients, competitors, and industry insights.
• Define core themes, topics, and formats that align with business goals and audience needs.
• Partner with subject matter experts (including our executive team) to capture insights and translate them into compelling content.
• Maintain an editorial calendar spanning blogs, web, email, video, and social.
• Establish and track meaningful metrics (trust, engagement, pipeline influence).
• Conduct SME interviews to fuel articles, LinkedIn posts, newsletters, and video clips.
• Write and edit high-quality content across formats: blogs, bylines, case studies, POVs, email, and video scripts.
• Create or edit supporting assets — graphics, short-form video, and other visuals — using tools like Canva or Descript.
• Ensure all content reflects brand voice, positioning, and messaging.
• Manage content distribution across LinkedIn (SME and company profiles), website, newsletters, and outbound channels.
• Partner on paid campaigns (e.g., LinkedIn Thought Leader Ads) to amplify reach.
• Oversee company social media presence, including Google Business profiles, reviews, and social media strategy.
• Promote awards, PR, and analyst recognition to strengthen brand credibility.
• Work closely with marketing leadership to evolve messaging and positioning.
• Partner with designers and freelancers to scale production.
• Stay current on B2B content, digital storytelling, and MSP/IT industry trends.

You’ll be success in this role if you have

• 8 to 10 years of experience in content marketing, strategy, or brand-led communications.
• Experience in B2B marketing required
• Experience using HubSpot required
• Proven track record creating and executing content that builds trust and drives engagement.
• Strong writing and editorial skills with the ability to translate complex topics into clear, compelling narratives.
• Experience with creating graphics and editing video using tools like Canva, Adobe Express, iMovie or Descript
• Understanding of SEO best practices
• Emerging experience with new AI tools for content creation and distribution

Bonus points for

• Experience in IT services or MSP sectors.

Benefits and Perks

• Medical, Dental and Vision coverage for employee and family
• 401k + company-matched contributions 4% match on 5% contribution - no vesting period! (Employee and Company contribute after 90 days)
• Group Term Life and Accidental Death and Dismemberment coverage (company provided)
• Short-Term (voluntary enrollment) and Long-Term Disability coverage (company provided)
• Health Savings Account (HSA) Options / PPO Options
• Employee Assistance Program
• Paid Time Off (PTO) + Volunteer Time Off (VTO) + 8 Paid Holidays + 3 Floating Holidays
• Education Reimbursement Program
• Generous Employee Referral Program - cash bonus for successful referrals!
• Dynamic Recognition and Rewards
• Clear Promotion and Advancement Tracks
Work with Industry-Leading Talent

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The base pay range for this position is expected to be between $80,000 and $110,00 per year, plus an annual on-target bonus if applicable, not all roles are subject to a bonus. The base pay offered may vary depending on multiple non-discriminatory factors including, but not limited to, market location, job-related knowledge, skills, and experience. The total compensation package for this position also includes medical benefits, 401(k) eligibility, and PTO. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment.

FLSA Status: Salaried, Exempt

Work Authorization Criteria
We welcome applicants who are U.S. persons. At this time, we are unable to offer sponsorship or assume sponsorship of an employment visa.

Workspace Requirements and Remote Work Policy
Team members must establish a dedicated safe workspace that is free from distractions, hazards, and that is secure from unauthorized access. This includes following Ntiva’s IT User and Security Policies that include but are not limited to password-protecting all equipment, keeping confidential and proprietary documents secure, refraining from using public Wi-Fi, having adequate arrangements in place to avoid significant interruptions from caregiving responsibilities during work hours (except in emergency situations with manager approval). Any remote work away from a team member’s normal expected dedicated safe workspace must be requested by team member, is subject to review by management, and must adhere to Ntiva policies and procedures.

Our Commitment to a Diverse Workforce
At Ntiva, we are committed to creating and maintaining a diverse, inclusive, and welcoming work environment for all employees and job applicants. We firmly believe that a diverse workforce fosters a wider range of perspectives, experiences, and ideas that lead to increased creativity, innovation, and problem-solving capabilities. As an equal opportunity employer, we actively seek to recruit and retain a diverse workforce that reflects the communities we serve. We prohibit discrimination of any kind, including but not limited to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, age, hair length, protective hairstyles, organ donor status, disability, veteran status, or any other legally protected status and comply with all applicable laws governing nondiscrimination in employment.

Application Deadline: The sooner you apply, the sooner we can get to know you! Submit your resume today! Applications will be accepted until 09/17/2025.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.