Senior Copy Specialist

Opportunity

What You'll Do:

• Manage the core copy components of Flywheel's largest client accounts:
  • Collaborate with Account Managers and clients to understand project needs and develop comprehensive e-commerce copy strategies
  • Oversee the entire copy development process, from gathering guidelines and coordinating with teams to reviewing and approving deliverables for quality
  • Manage multiple large, potentially complex, projects simultaneously, ensuring deadlines, deliverables, and internal documentation are maintained
  • Lead initiatives to improve internal processes, project efficiency, and copy team performance, while proactively addressing and resolving issues as they arise
• Manage freelancers to create copy at scale
  • Communicate with freelancers in a clear and concise manner
  • Ensure the right freelancers are on your project teams by identifying what their writing strengths are and their availability
  • Coach freelancers’ performance throughout the lifecycle of a project via email, including resolving disputes, communicating instruction changes, and providing constructive performance feedback

Who You Are:

• You have proven experience within copywriting and a solid portfolio of work
• Excellent writing and editing skills with an in-depth knowledge of AP style
• Well-versed in SEO, GEO, AEO, and e-commerce copywriting best practices
• Comfortable with crowdsourcing concepts and related industry trends
• Exceptional communication, presentation, and active listening skills
• Ability to create high-quality work and problem solve without supervision
• Desire to own and manage processes
• Ability to focus and thrive when under pressure in a fast-paced environment
• A passion for e-commerce, technology, AI, and innovation
• Being bilingual in English & French would be considered an asset!

Working at Flywheel

• We have office hubs across the globe where team members can go to feel productive, inspired, and connected to others - team members go into Hub Offices 3x a week
• Flexible vacation time
• Great learning and development opportunities
• Benefits that help you live your best life
• Parental leave and benefits
• Volunteering opportunities
• If you’re looking to connect with teammates on a topic of inclusion and identity, chances are there’s an ERG for that.
• So you know: The hired candidate will be required to complete a background check

Flywheel Commerce Network’s goal is to create a culture where all individuals of all backgrounds feel comfortable in bringing their authentic selves to work. We want all people to feel included and empowered to contribute fully to our vision and goals. Flywheel Commerce Network is an Equal Opportunity Employer and participates in E-Verify. All applicants will receive fair consideration for employment. We do not discriminate based upon race, color, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.

If you have any accessibility requirements that would make you more comfortable during the application and interview process, please let us know at recruitment@flywheeldigital.com so that we can support you.