Senior Customer Service Agent Female

WE'RE HIRING! – Senior Customer Service Agent Female (Sales)

Location: Dubai, UAE
Company: CreditCare Credit Management LLC
Position: Full-time
Salary: Up to AED 3,800/month
Visa provided

Job Description:

We are looking for a motivated and experienced Senior Customer Service Agent (Sales) to join our growing team in Dubai. You will handle customer inquiries, promote credit and financial services, and help clients manage repayments or debt restructuring.

Responsibilities:

• Handle inbound & outbound calls for sales and customer support
• Promote financial products & close leads
• Meet daily/weekly sales targets
• Build and maintain strong customer relationships
• Accurately update customer records in CRM
• Provide high-quality customer service and resolve complaints

Requirements:

• Minimum 2 years of experience in Customer Service / Sales (preferably in finance or credit)
• Strong English communication (Arabic is a plus)
• Target-driven, team player, and confident negotiator
• Familiar with UAE credit management practices is a bonus
• Basic computer & CRM software skills

What We Offer:

• Salary up to AED 3,800/month (based on experience)
• Employment visa provided
• Sales incentives & commissions
• Health insurance (as per UAE law)
• Growth opportunities in a professional environment

Job Types: Full-time, Permanent

Pay: Up to AED3,800.00 per month