Senior Customer Success Manager - B2B SaaS CX

A leading AI-native technology firm in Riyadh seeks a Customer Success Manager to enhance customer engagement and satisfaction. The role involves educating clients on products, building relationships rooted in trust, and monitoring customer feedback to drive adoption. Ideal candidates will have 5+ years in customer success, be bilingual in Arabic and English, and possess strong technical skills, particularly with CRM tools like HubSpot. This role offers the opportunity to contribute significantly to client experiences and loyalties.