Senior Customer Success Manager - Executive Engagement

A leading software company is seeking a Customer Success Manager based in Al Khobar, Saudi Arabia. This role focuses on ensuring clients successfully adopt and utilize IFS products through effective relationship management and orchestration of virtual teams. Ideal candidates should have strong client-facing experience, fluency in English and Arabic, and a passion for enhancing customer satisfaction. The role involves collaboration with various teams to drive customer outcomes and secure positive feedback through a variety of customer engagement strategies.