Senior Data Analyst

Exciting Opportunity Alert! 🌟 HTC Global Services is hiring Senior Data Analyst for an 1-year extendable contract in Abu Dhabi, UAE (Onsite).

HTC Global Services - a leading CMM level 5 global provider of innovative IT and Business Process Services and Solutions since 1990 with headquarters in Troy, Michigan, USA.

Project Overview

We are working on building a Customer 360 platform for an airline client, aimed at creating a unified view of customer data across multiple systems. This platform will support various business use cases including customer insights, personalization, and data-driven decision-making.

Key Responsibilities

• Elicit, analyse, and document business and technical requirements across multiple workstreams
• Collaborate with stakeholders to understand and define requirements for a Customer 360 data platform
• Analyse data flows, data feeds, and integration points across ~40+ source systems
• Work closely with technical teams, data engineers, and vendors to validate solutions
• Define and document data models, schemas, and data structures
• Ensure proper data governance, data lineage, and data quality checks are in place
• Support data integration and stitching of customer data from multiple platforms
• Produce clear documentation including process flows, user stories, and acceptance criteria
• Facilitate Agile ceremonies and work closely with delivery teams

Essential Skills & Experience

• Proven experience in data-driven or data migration programs
• Strong understanding of data analysis concepts including:
• Data modelling & schemas
• Data lineage & governance
• Data quality and validation
• Data integration & servicing
• Ability to interpret data feeds, schemas, and integration specifications
• Hands-on experience working with data platforms / data ecosystems, such as: Data Lake / ADLS or Databricks or AWS (Redshift, S3, etc.) or Google BigQuery
• Experience working on data warehouse or Customer 360 implementations
• Strong ability to communicate with both technical and business stakeholders
• Agile/Scrum delivery experience
• Excellent written and verbal communication skills

Nice to Have

• Experience in Airline / Travel domain
• Exposure to CRM, customer communication, or marketing platforms
• Experience with Adobe Journey Optimizer or Amadeus

Interested candidates please do share your updated CV to mubeenakamal.basha@htcinc.com mentioning your Current CTC, expected CTC and notice period details.

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