Senior Database & Application Support Engineer

Job Summary:

In this role, you will take ownership of the administration, operation, and continuous optimization of our database environments and selected business applications. You will act as a technical interface between business units, IT teams, and external service providers.

Job Responsibilities:

· Administering and operating database servers with a strong focus on Microsoft SQL Server, both on-premises and in cloud environments

· Installing, monitoring, and ensuring the stable and secure operation of managed database systems

· Handling escalations and acting as a single point of contact for complex incidents and problems

· Advising internal and external customers on database architectures, backup strategies, disaster recovery, and high-availability solutions

· Coordinating requirements and changes between business departments, IT teams, and external service providers

· Creating and maintaining comprehensive technical documentation for created and modified databases

· Structuring, analyzing, and implementing requirements as well as performance and stability optimizations

· Supporting department-specific applications across 1st, 2nd, and, where required, 3rd level support

· Coordinating application vendors in productive environments

· Creating reports, analyses, and dashboards for monitoring, controlling, and management purposes

· Participating in on-call duties when required

· Taking on defined ITSM roles such as Incident Manager, Problem Manager, and Change Manager

· Ensuring strict compliance with information security requirements, confidentiality obligations, and all contractual and legal regulations

Job Requirement:

· ITILv4 Foundation certification

· Broad and solid general IT knowledge across infrastructure, systems, and applications

· Strong hands-on experience with Microsoft SQL Server or comparable database systems

· Good knowledge of the Microsoft BI Stack (SSIS, SSRS, SSAS)

· Sound understanding of IT fundamentals such as hardware, software, and networking

· F luency in English is a must

Preferred Qualifications:

· MCSA certification for Microsoft SQL Server or equivalent certifications for other database systems

· Knowledge of cloud architectures, preferably with Microsoft Azure or AWS