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Senior Dealer Programs Analyst

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CNA National is seeking a curious, creative and analytical person for a Senior Dealer Programs Analyst role to support the Dealer Programs team by delivering accurate, timely, and actionable insights through dashboards, proformas, and performance analytics. The role will also be responsible for data governance within the reinsurance business unit, working cross-functionally with accounting, sales and BI to support various initiatives. This role is central to reinsurance administration, field support, and continuous reporting improvements to support dealer program’s initiatives.

Role will be full-time in the Scottdale, Arizona office. A hybrid schedule will be considered after training is complete. Responsibilities for this role include:

Performance Monitoring & Insights

  • Oversee KPI tracking across all reinsurance structures, including surplus, premium/loss, investment returns, and distribution timing.
  • Identify trends, risks, and opportunities across the dealer portfolio and escalate as needed.
  • Analyze underwriting results and cash flow trends to assess their impact on program structures.
  • Support ad hoc data requests for field reviews, Quarterly Business Reviews (QBRs) and Executive and board-level reporting
  • Support reporting and oversight related to matters, including but not limited to IRS form 8886, 831(b), collateral, and investing compliance for all profit participation programs
  • Monitor internal policies and escalate issues or inconsistencies as needed.

Reporting & Tools Management

  • Maintain and enhance existing Tableau dashboards and Excel-based tools supporting agents, field personnel and operational Profit Participation team.
  • Support the transition of reporting from WPA to modern platforms like Tableau and Salesforce
  • Work with key stakeholders within the external Sales Organization to design and develop new internal dashboards to support profit participation discussions
  • Automate high touch point reports and processes through usage of Tableau
  • Partner with BI and IT to improve data pipelines and ensure reporting accuracy.
  • Profit Participation representative for all data and reporting initiatives across the organization

Education and Experience

  • Bachelor’s degree in accounting or finance.
  • 5-7 years of related insurance and reinsurance experience or equivalent combination of education and experience is required

Knowledge, Skills & Abilities

  • Proficiency in Tableau, Excel, and data automation tools.
  • Strong analytical and problem-solving skills with attention to detail.
  • Ability to communicate insights clearly to both technical and non-technical audiences.
  • Familiarity with Profit Participation structures (CFC, NCFC, DOWC, Retro) and related financial metrics a plus
  • Experience working with cross-functional teams (Accounting, Sales, Compliance, BI/IT).


About CNA National

CNA National (CNAN) offers service contracts, warranties and other protection products to vehicle purchasers through franchised automobile dealerships nationwide. Founded in 1982 and headquartered in Scottsdale, Arizona, we set out to redefine the service contract industry with a commitment to being the best and doing the right thing. More than 40 years later, we remain true to that vision, evolving alongside the auto industry and delivering top-notch products with exceptional customer service.

Our organizational culture thrives on challenge and engagement, providing opportunities for employees to learn, grow, and feel a sense of purpose within our dynamic workplace.

In 2024, CNAN received a MOTOR Top 20 Award from MOTOR Information Systems for our electric vehicle service contract. We have been named a #1 provider 22 times in the Dealers’ Choice Awards. In addition, CNAN was the first and one of only two service contract companies recognized for “Highest Overall Dealer Satisfaction” by J.D. Power and Associates. We are a wholly owned subsidiary of CNA Financial, one of the nation’s oldest and largest commercial insurers with more than $60 billion in assets.

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