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Senior Developer, CMS - Information Technology

Chicago, United States

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.

Come join us to create what’s next. Let’s define tomorrow, together.

Description

The Senior Developer, IT will be responsible for the development of our critical applications within the Digital Experience Platforms. This role will need to have the expertise on technical development in Content Management Systems, personalization rules engine, A/B Testing, Customer 360 Profile Integrations, Web Applications & Cloud platforms.

Lead technical design, development, execution, and delivery of artifacts/code involving Content Model, Taxonomies, Content Preview, Content Delivery, Event driven cloud functions, Personalization rule development, and cloud-native web applications

Collaborate with technology leads/developers, business SMEs, UX designers, and technology stakeholders to define technical deliveries

Drive integration of content delivery with web-based channels, back-end systems, APIs and analytics platforms

Champion Agile/Scrum methodologies, conducting sprint planning, stand-ups, and retrospectives

Lead API integrations between internal platforms, external systems, and cloud services

Collaborate with development, infrastructure, and product teams to gather integration requirements and translate them into scalable technical solutions

Lead unit and integration testing and assist QA teams with end-to-end testing

Stay current with industry best practices and emerging technologies in API development and integration

Highlight and document risks, issues, blockers and dependencies; discuss with team project manager on regular basis

Coordinate with Cloud infrastructure teams (AWS, Azure, or GCP) to ensure scalable, secure, and high-performance deployments

Track delivery milestones and interdependencies across multiple teams

Oversee vendor relationships and third-party integrations when applicable

Support and guide the team in removing blockers, maintaining momentum, and ensuring quality

8+ years of hands on technical experience in Content Management Systems and Personalization platforms (Tridion/AEM/Sitecore/Wordpress vip).

Proven experience delivering Personalized Digital experience driven by reusable content and personalization rules.

Solid technical understanding of cloud platforms (AWS/Azure/GCP), APIs, CI/CD, web technologies, and DevOps practices

Strong organizational and stakeholder management skills across technical and non-technical teams

Experience with Agile/Scrum or SAFe frameworks and tools (e.g., Jira, Confluence, Azure DevOps)

Excellent communication, leadership, and documentation abilities

Knowledge of APIs, JSON, XML, and OAuth

Experience with language: Node.js, .Net

Familiarity with CI/CD pipelines/DevOps and version control tools like Git

Knowledge of customer journey mapping, persona design, and multichannel marketing.

Familiarity with compliance standards (e.g., GDPR, HIPAA, PCI-DSS) in cloud and CX solutions

Qualifications

What’s needed to succeed (Minimum Qualifications):

Bachelor's degree or 4 years of relevant work experience in Computer science engineering or relevant field

Cloud certification

SaFe Agile

4+ years of experience in design, development, documenting, testing, and debugging of new and existing software systems and/or applications for market sale or large-scale proprietary software for internal use in an agile environment
- Web development, API integrations, Cloud technologies, Content management systems, Personalization engines & integrations
- Experience in Multi-Channel Marketing
- Must be legally authorized to work in the United States for any employer without sponsorship
- Reliable, punctual attendance is an essential function of the position
- What will help you propel from the pack (Preferred Qualifications):
- Knowledge of SFMC, multiple CMS (content management system) tools, A/B testing technology, CDP (Customer Data Platforms).

The base pay range for this role is $109,820.00 to $142,936.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.

You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

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