Senior DevOps Engineer

Be Part of Our Next Chapter

For over almost 60 years, our solutions have enabled impactful connections between some of the world's leading brands and their customers. And while we've already done a lot of work we're proud of, we're just getting started!

We're a global technology company focused on creating dynamic, smart, personalised and engaging customer experiences powered by our range of digital hardware, our proprietary content management system and our industry leading signage solutions. (For example: If you've ordered in-store or in the drive-thru at McDonald's somewhere in the world in the last few years, chances are you've interacted with our digital solutions.) We work in over 50 global markets and have 9 offices around the world, with a global headquarters proudly located in our founding home of Sydney, Australia.

Coates Group has the values of a family-owned business and the innovative spirit of a start-up, both which fuel our purpose - Creating Connections. Empowering Partnerships. Always Evolving. Through hard work, dedication and creativity, we've become industry leaders who have won awards and set records while remaining focused on continual growth and evolution. We are a 2x Australia Good Design Award winner and successfully completed the largest hardware deployment in Quick Service Restaurant history.

We are curious, charismatic, authentic and we value and leverage the diversity of our crew. We are imaginers, kindness enthusiasts, experts, creators, thinkers, challengers, collaborators and over-achievers. And together, as a Crew, we are revolutionizing the way the world's leading brands leverage technology to drive the best customer experiences.

The Senior DevOps Engineer will play a key role in the continuous delivery and lifecycle management of our software applications. They will be instrumental in automating processes, optimising systems and ensuring reliability and security of production environments with the software development teams.

Role Accountabilities

• Responsible for identifying the need for automation across the development teams, finding ways to optimisation / automation
• Researching, analysing and finding best practice solutions that align to the program needs
• Able to collaborate and implement DevOps principles within squads
• Identifying security solutions
• Proposes changes to the system architecture in order to enhance system resilience and observability
• Proactively champions, identifies & implements new initiatives & solutions that enhance our cloud infrastructure
• Manage a global fleet of tens of thousands of Linux powered IoT devices
• Follow system monitoring and respond to alerts to ensure system uptime
• Identifying, investigating and analysing current business processes, procedures and work practices looking at new ways to incorporate into our products
• Develops documentation to support our operations team
• Proactively sees problems and solutions with the tech lead

Role Requirements

• Min 3-5 years experience working within software development or platform engineering teams.
• Experience in Agile methodology
• IaC experience essential in cloudformation, terraform or AWS CDK - at least 1 out of 3
• Strong knowledge of AWS, EC2, Lambda, Sqs
• Solid grasp of advanced serverless and containerized work loads
• Linux system and network administration skills (we mostly use Ubuntu) desirable
• Experience in configuration management tools such as Ansible desirable
• Experience in monitoring and observability dashboard tools like SumoLogic, AWS CloudWatch
• Deep understanding of architectural patterns for modern software stacks e.g. distributed architectures and microservices

About Coates

We are industry leaders who have won awards and set records. We are a 2x Australia Good Design Award winner and we successfully completed the largest hardware deployment in Quick Service Restaurant history.

Equal Opportunity Employer Statement

Coates Group is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, disabled veteran, veteran of the Vietnam Era, or citizenship status (except in those special circumstances permitted or mandated by law).

Fraud Alert: Employment Scam Advisory

It has come to our attention that unauthorised individuals are impersonating our company and reaching out to job seekers through fraudulent emails, falsely claiming to represent Coates. These emails often request personal information and appear to come from domains that are not affiliated with our organisation, such as

We take this matter very seriously. Coates has reported these incidents to law enforcement and is cooperating with the ongoing investigation. We are committed to protecting the integrity of our recruitment process and the privacy of our applicants.

Please be advised of the following:

• Coates does not operate or communicate through any domain resembling
• We do not contact employment candidates via email to solicit personal or financial information
• All applications for employment must be submitted through our official website or directly through our LinkedIn profile: Coates Group
• All emails from us will come from our official domain, which is at coatesgroup dot com or via our Applicant - Tracking System (ATS) email address, which is no-reply at hire.lever dot com

If you receive any suspicious communications purporting to be from Coates, we urge you not to respond, do not click any links, and do not provide any personal information. Your safety and trust are of the utmost importance to us. Thank you for your vigilance.

Join a Crew that Cares

Be part of a global team of talented, ambitious, creative people that value integrity, individuality and inclusivity. (Ask us about our Equality + Empowerment Initiatives).

The benefits include an annual market competitive bonus program and our "Thrive Program" which includes a suite of flexible work options because we're strong believers that you should never miss an important life or work moment. Thrive also provides dedicated time to prioritize our health and wellbeing (think virtual Yoga or meditation sessions), a Global Wellness paid day off to recharge as well as a "Give Back Day" to allow our Crew an opportunity to make an impact in the community.

Be Inspired To Be More

We skip the red tape and aim to always stay nimble. We're proud of where we've been and are energized by where we're going. We encourage ideas and perspectives because we know the more we have, the better we are. We work hard but have fun along the way. We push the boundaries but keep it real and authentic. We believe in the values that got us here are the ones that will continue to lead us forward. We are excited by what we've accomplished, but know the best is yet to come.