Senior Director - Digital Network & Security

Education Qualification :
MBA / PG Diploma

Skills :
Primary -> Domain | Telecom / Communications Equipments (Others/Not classified) | Network Interface Devices | 5 - Expert
Secondary -> Technology | Networking Knowledge, Concepts | Network Architecture and Design | 4 - Advanced
Tertiary -> Technology | Networking Roles | Network Architect | 5 - Expert
Tertiary -> Technology | Network Administration | SDWAN, Deploying and Managing of | 5 - Expert

Certification :
Technology | Networking Certifications | CCDP

Details:

1. Achievement of the Unit / account margin goals for the year

• Achievement of the margin goals through various optimization initiatives for the account
• Monthly Accounts profitability Reports published by finance

2. Revenue Goals: Achievement of the Unit / account revenue goals for the year
3. Formal documented succession plan for the critical roles in the program
4. Talent management and Improvement
5. Succession plan: Formal documented plan for all critical roles / people
6. WMG, HR , L&D Dashboard
7. Achievement of SLAs / KPIs for programs - All green status - Zero defect delivery
8. Achievement of formal published GO for the program as agreed and tracked through customer governance
9. Any misses to have a formal RCA based fix or a formal SIP initiative associated
10. Productivity and Service Excellence: 14. Devise, implement continuous improvement initiatives aimed at achieving key objectives - published and documented for outcome / benefits
11. Left shift resulting in positive movement on CPP / RPP and pyramid mix as against the annual baseline
12. Ensure tracking of productivity in a systematic manner and take measure to improve productivity
13. Formal internal reviews for published plans vs actuals
14. QMS / IMS Goals: Ensure account maintains 100% compliance to service, security management processes defined, 100% adherence, implementation to QMS processes defined by organization in accounts, Zero Major NC in Internal and External Audit
15. Share at-least one Best practices within account to SEPG team for taking it across the organization as applicable.
16. Value based delivery: Identify and execute initiatives classified as Value for customer, Demonstrate to customer on the Value delivered to customer through these initiatives
17. Ensure documentation of the projects and share the same with SEPG team