Senior Director of Global Operations & Planning

Job Title: Senior Director of Global Operations & Planning

Summary / Objective

The Senior Director of Global Operations & Planning is responsible for leading end-to-end supply chain execution across global sourcing, inventory planning, and domestic fulfillment. This individual will serve as a hands-on, player-coach leader responsible for improving forecast accuracy, optimizing inventory and working capital, and increasing overall supply chain reliability.

This role oversees Asia-based sourcing and product costing, domestic distribution and 3PL management, and sales & operations planning (S&OP). The ideal candidate is equally comfortable operating strategically and executing tactically within a mid-sized, entrepreneurial environment.

Top Priorities (First 12–18 Months)

• Improve forecast accuracy and establish a disciplined S&OP process across sales, merchandising, and operations
• Optimize inventory levels and working capital while maintaining or improving service levels
• Strengthen supplier performance and reduce production and inbound lead times across Asia sourcing network
• Establish strong governance and performance management of 3PL partner, including service level accountability, cost optimization, and operational transparency
  
  

Direct Reports

• Director of Operations – Sewing
• Director of Merchandising & Sourcing – Hong Kong
• Sales Operations Managers (3) – Specialty Hardware & Décor
• IT Manager (contractor/vendor oversight)
  
  

Essential Functions

Sales & Operations Planning (S&OP)

• Lead a formal S&OP process to align demand, supply, and inventory for distribution business
• Oversee demand forecasting process using POS data, historical trends, and new product launch inputs
• Partner closely with Sales to align inventory and service levels with revenue objectives
  
  

Inventory Planning & Purchasing

• Own inventory strategy, including target stock levels, safety stock, and reorder planning
• Oversee purchasing and production planning (MPS) to align with forecast and inventory targets
• Balance service levels with working capital efficiency and cash flow considerations
  
  

Global Sourcing & Supplier Management

• Lead Hong Kong sourcing team to manage existing supplier base and identify new manufacturing partners
• Develop and implement supplier scorecards focused on quality, cost, delivery, and reliability
• Drive cost optimization initiatives including factory negotiations, packaging, and freight efficiencies
• Partner with product development to align sourcing strategy with product roadmap
  
  

Product Costing

• Oversee end-to-end product costing across all categories, including materials, freight and tariffs
• Improve costing accuracy and transparency to support pricing and margin decisions
• Identify opportunities to reduce total landed cost
  
  

Logistics & 3PL Management

• Oversee third-party logistics (3PL) provider and distribution operation
• Implement performance metrics and scorecards to ensure service level, cost, and efficiency targets are met
• Partner with logistics providers to optimize inbound freight, container utilization, and delivery timelines
  
  

Systems & Process Improvement

• Partner with leadership and external resources on ERP evaluation and implementation (not primary owner)
• Drive continuous improvement initiatives to streamline processes, improve data visibility, and enhance decision-making
• Oversee IT contractor/vendor relationships as they relate to operations systems and reporting
  
  

Travel Requirement

• 2–3 trips to Asia per year (~2 weeks per trip)
  
  

Location

• Preferably South Florida (Boca Raton HQ), open to other locations for the right candidate
  
  

Required Education & Experience

• Bachelor’s degree required (Business, Engineering, Supply Chain, or related field preferred)
• 10–15+ years of experience in supply chain, operations, or sourcing leadership roles
• Demonstrated experience in mid-sized ($30M–$150M) import/distribution or consumer goods businesses
• Direct experience managing Asia-based sourcing and supplier relationships
• Proven track record owning inventory planning, purchasing, and S&OP processes
• Experience managing 3PLs, logistics providers, and global transportation
• Strong understanding of product costing and total landed cost structures
• Experience improving operational metrics such as forecast accuracy, inventory turns, and service levels
  
  

Leadership & Functional Competencies

• Player-coach mindset with willingness to operate both strategically and tactically
• Strong analytical and data-driven decision-making capabilities
• Ability to influence cross-functional teams including Sales, Product Development, and Finance
• Experience operating in entrepreneurial, fast-paced environments with limited structure
• Proven ability to drive change and implement new processes without excessive bureaucracy
• Strong communication skills with ability to translate data into actionable insights
  
  

Salary : $150,000–$175,000 BOE