Senior Director, Product Management & Experience

Remote, United States

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Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives.

Summary of Position

Are you a product management leader with a track record of shipping successful 0- 1 products, and continuing to innovate and grow mature products? Do you believe we are only at the beginning of the transformation of healthcare and how people receive support for their healthcare needs? This is your chance to lead our Consumer Growth and Member Digital Experience portfolio and deliver a high-quality, user-centered care experience to millions of people.

If you’re our ideal candidate, you have 10+ years of progressive, hands-on product management experience developing mobile and web products in both a D2C and B2B2C environment. You have proven leadership and team-building skills in both large and small R+D organizations but continue to thrive in the weeds of high impact product management. You are seeking a fast-paced growth culture that empowers teams to focus on impact, not a list of features shipped.

Essential Duties and Responsibilities

Define, advocate for, and be accountable for executing on a multi-year product strategy and roadmap for a product portfolio that supports our growth goals, puts users first, and stuns the industry with what’s possible.
Serve as an internal and external expert on the full picture for the portfolio, including performance, competitive analysis, market positioning, user needs, and features.
Lead and grow a team of product managers to increase your team’s impact, while supporting their personal skills and career development.
Travel up to 20% of each month.

The time spent on each responsibility reflects an estimate and is subject to change dependent on business needs.

Supervisory Responsibilities

Yes

Qualifications Expected for Position

15+ years progressive software product management experience in a mix of D2C and B2B2C products.
Bachelor’s degree in Information Systems, Computer Science, Software Engineering or related field. In lieu of a Bachelor’s degree, equivalent combination of education and experience is accepted.
Recognized as an influential leader of senior manager, directors, and SMEs.
Advance knowledge of theories and concepts to evaluate and integrate critical information from different functions to inform the development of strategy and commercial objectives.
Experience leading or significantly contributing to a mature product line with a large number of users, clients, and revenue.
Experience in leading or significantly contributing to “0 to 1” product discovery, development, and G2M.
Experience building and leading high functioning product teams, with direct report experience and team building required.
Existing “t-shaped” expertise in healthcare (general industry awareness with deep expertise or interest in one specific area) and a commitment to continuing to grow expertise in this complex healthcare market.
A strong preference for and experience working in cross functional product teams where everyone is equally accountable for the outcome – including design and research, data science, clinical SMEs, marketing, and engineering.
Exposure to clinical services and operations preferred, but not required.
Excellent communication skills, including with Executive audiences.

The above qualifications, knowledge, experience, and/or background are expected but not required for this role.

Travel – 20%

Travel percentage reflects an estimate and is subject to change dependent on business needs.

Physical Requirements

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Teladoc Health will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual in line with company policy.

About Us

Teladoc Health is the global virtual care leader, offering the only comprehensive virtual care solution spanning telehealth, expert medical, and licensed platform services. Teladoc Health serves the world's leading insurers, employers, and health systems and helps millions of people around the world resolve their healthcare needs with confidence.

The base salary range for this position is $230,000 - $260,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here:

Teladoc Health Benefits 2025

. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions.

Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Why Join Teladoc Health?

A New Category in Healthcare: Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives.

Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey.

Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals.

Focus on PEOPLE: Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment.

Diversity and Inclusion: At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.

Growth and Innovation: We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members.

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy.

Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health’s Notice of Privacy Practices for U.S. Employees’ Personal information is available

at this link.

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