Senior Director/Director, Human Resources

About the Role

At HG Insights , we believe our people are our greatest strength. As the Director / Sr. Director of HR (Head of People) , you’ll serve as a strategic partner to our executive team and a trusted advisor to leaders and employees across regions.

You’ll lead the design and execution of a global people strategy that reflects our company values —ensuring our culture scales with our growth. This role blends strategy and execution: partnering at the leadership table while driving the operational rigor that keeps our people's practices consistent, compliant, and connected worldwide.

This is a strategic and hands-on individual contributor position that plays a pivotal role in shaping the People function’s foundation and influence across the company.

Key Responsibilities

Strategic Leadership & Business Partnership

• Partner directly with the Executive team and senior leadership to align people strategy with business priorities, ensuring that talent, structure, and culture enable growth and performance.
• Serve as an executive advisor on all matters related to organizational design, leadership development, and workforce planning.
• Bring forward data-driven insights on engagement, retention, and performance to guide executive decision-making.
• Partner with the leadership team to shape company-wide communications, cultural initiatives, and change management efforts.

Employee Experience & Organizational Design

• Lead initiatives that enhance engagement, belonging, and overall organizational effectiveness across global teams.
• Build scalable HR programs—including structure design, policy frameworks, and employee engagement initiatives—that foster consistency while honoring local cultures.
• Maintain a close pulse on organizational health, surfacing timely recommendations that strengthen leadership effectiveness and employee well-being.

Performance & Leadership Development

• Oversee the global performance management process, ensuring clear goal alignment, feedback loops, and accountability.
• Design and execute leadership development initiatives that build capability, confidence, and culture among people managers.
• Coach senior leaders and managers to navigate complex people's challenges with empathy and effectiveness.

Employee Relations & Policy Governance

• Serve as the senior point of contact for high-impact employee relations matters, ensuring balanced, transparent, and compliant resolutions.
• Lead investigations and sensitive matters with professionalism, confidentiality, and cultural awareness.
• Maintain a deep understanding of labor and employment laws across India, North America, and EMEA to guide risk management and policy development.

Global People Operations & Analytics

• Lead the evolution of global HR policies and processes with an eye toward scalability, compliance, and operational excellence.
• Partner with Legal, Finance, and Operations to ensure consistency across onboarding, compensation, transfers, and exits.
• Leverage data and analytics to assess organizational trends and present actionable insights to the leadership team.
• Advocate for the use of modern HR technologies—including AI-enabled tools—to improve the employee experience and operational efficiency.

Qualifications

• 10+ years of progressive Human Resources experience, including global or regional HR responsibilities (experience supporting employees in India preferred)
• Demonstrated ability to design and execute HR programs that support scale and business agility
• Experience handling complex employee relations issues with a commitment to fairness, empathy, and legal compliance
• Strong interpersonal and communication skills, with the ability to build trust across diverse teams and cultures
• Comfortable working independently while collaborating cross-functionally with stakeholders at all levels
• Proficiency with HR systems and tools; experience with implementation and change management is a plus
• Have an understanding of and preference for AI technologies to enhance employee experience and capabilities throughout the organization
• A mindset that embraces innovation, continuous improvement, and cultural inclusivity
• MBA (in Human Resources or related field) preferred