Senior Employee Relations Consultant-Talent Relations & Eng

Job Title: Healthcare Employee Relations Consultant

Location : Lakeland, Florida – [Hybrid/Remote]

Reports to : Employee Relations AVP

Position Type : Full-Time/80 hours biweekly

About Us

Lakeland Regional Health is a leading healthcare provider dedicated to delivering exceptional care in Central Florida. We are committed to fostering an inclusive and supportive workplace for our team members, and we are seeking a Healthcare Employee Relations Consultant to join our growing HR team. This role is integral to maintaining a positive workplace culture, ensuring compliance with labor laws, and supporting the professional growth of our staff.

Position Summary

The Healthcare Employee Relations Consultant will serve as a subject matter expert in employee relations, providing strategic HR support to managers, leaders, and employees. You will play a key role in managing complex employee relations cases, conducting investigations, and offering guidance on policy interpretation, corrective actions, performance management, and conflict resolution. This role requires strong communication, investigative skills, and deep knowledge of healthcare regulations. This position is hybrid. You must be able to work from home and on-site as required.

Key Responsibilities

• Employee Relations Management : Oversee employee relations matters, including performance issues, misconduct, harassment, and conflict resolution with leaders through out the organization.
• Investigations : Conduct thorough and objective investigations into employee complaints (e.g., harassment, discrimination, workplace violations), providing detailed reports and recommendations.
• Policy Guidance : Advise leaders on employee and labor relations issues, including interpretation of collective bargaining agreements, policies and regulations.
• Training & Development : Support ongoing leadership development through consultations and facilitating courses.
• Labor Relations : Support negotiations and grievance procedures in unionized settings, ensuring compliance with contracts and healthcare labor laws.
• Documentation & Compliance : Maintain accurate documentation of all cases and interactions, ensuring compliance with legal and regulatory standards.
• Collaboration : Work closely with Centers of Excellence, legal teams, and department managers to create an inclusive, fair, and compliant work environment.

Qualifications

• Education : Bachelor's degree in Human Resources, Business Administration, Healthcare Administration, or a related field (Master's preferred).
• Experience :
• • Minimum of 5–7 years of Employee Relations experience, with at least 3 years in healthcare or regulated industries preferred.
  • Demonstrated experience managing complex investigations, conflict resolution, consulting and performance management.
  • Experience in unionized environments is a plus (grievances, contract interpretation, etc.).
• Certifications :
• • SHRM-CP/SCP or HRCI PHR/SPHR certification preferred.
  • Additional certification in investigations (AWI or similar) is a plus.
• Skills :
• • In-depth knowledge of employment laws (FMLA, ADA, HIPAA, Title VII) and healthcare-specific compliance regulations.
  • Strong investigative, analytical, and problem-solving abilities.
  • Excellent written and verbal communication skills.
  • Ability to work independently while maintaining a high level of professionalism and ethical conduct.
• Healthcare Industry Experience : Experience working in healthcare systems, hospitals, long-term care, or ambulatory care settings preferred.

Why Join Us?

• Competitive compensation and benefits package, including medical, dental, and vision coverage, with LRH Home Network Providers Paid at 100%.
• Generous Earned Time Off (ETO) and Paid Holiday plan.
• We offer 30 fully funded Career Advancement Programs that directly help our Team Members get promoted, and we provide $5,000 of Tuition Reimbursement per year.
• We prioritize work-life balance with flexible work options.
• We offer rewarding recognition and team member appreciation programs.
• A supportive, inclusive, and collaborative work environment where you will make a direct impact.