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Senior Engineer - Inspection and Monitoring
- Ensure the implementation of policies, local orders, and regulations related to Right of Way (ROW) violations and NOC conditions for contractors and establishments.
- Contribute to strategic initiatives by planning inspection campaigns, analyzing performance indicators, and recommending improvements at the section level.
- Assign inspection areas to inspectors and prepare duty rosters to ensure effective coverage and resource utilization.
- Oversee inspection campaigns and ensure that all field activities are executed according to approved procedures and standards.
- Review violation cases and recommend appropriate enforcement actions in accordance with applicable legal and disciplinary frameworks.
- Respond to emergencies escalated by the call center, coordinate urgent site inspections, and submit resolution reports to management.
- Examine complaints or objections raised by internal departments or external stakeholders, prepare investigation findings, and elevate complex cases to the section manager.
- Evaluate the section's performance against established Key Performance Indicators (KPIs) and identify operational gaps with recommendations for improvement.
- Perform site audits to verify inspectors' compliance with assigned inspection routes and ensure quality standards in data collection and reporting.
- Strengthen coordination between internal units, consultants, contractors, and service authorities to improve ROW compliance and service outcomes.
- Recommend enhancements to inspection systems and staff allocation models to improve operational efficiency and reduce response times.
- Conduct periodic field visits and on site inspections across Dubai, particularly in high traffic and utility service zones.
- Bachelor's Degree or Master's Degree in a relevant engineering field.
- Minimum 1 year of experience for candidates holding a Master's Degree.
- Minimum 2 years of experience for candidates holding a Bachelor's Degree.
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