Senior Enterprise Solutions Engineer

As a Solutions Engineer, you will serve as a trusted technical and business partner to the MEA Sales Team, helping enterprise customers solve operational challenges with TeamViewer Frontline. This role places a strong focus on warehouse and supply chain workflows, one of our fastest-growing areas. You will also support additional use cases across manufacturing, field service, and remote support. Your focus will be aligning TeamViewer s capabilities with customer needs across both IT and OT environments. You will engage directly with prospects and customers to understand their goals, lead tailored product demonstrations, and guide proof-of-concept initiatives. You will work closely with sales, product, and technical teams to design and deliver solutions that drive productivity, streamline operations, and achieve measurable results.

Responsibilities

• Warehouse Domain Expertise: Develop a deep understanding of warehouse processes (e.g., picking, packing, inventory control, replenishment) and how TeamViewer s solutions integrate with Warehouse Management Systems (WMS) to improve productivity and accuracy.
• Presentations & Demos: Deliver product demonstrations, workshops, and proof-of-concept engagements that show how our solutions address real-world challenges and deliver measurable value.
• Customer Engagement: Participate in discovery conversations to identify customer needs, challenges, and goals, and translate these into clear, actionable solutions.
• Solution Design: Collaborate on the development of custom workflows and demo environments that reflect customer use cases. Clearly articulate how TeamViewer delivers value through ease of use, system performance, and seamless integration.
• Collaboration: Work closely with Product Management, Customer Success, and R&D to ensure that proposed solutions are technically sound, scalable, and aligned with customer objectives.
• Market Awareness: Stay informed on industry trends, competitive offerings, and evolving technologies across IT and OT environments. Share relevant insights to support internal knowledge sharing and customer conversations.
• Partner Enablement: Support joint demos and customer engagements with strategic partners. Assist in showcasing TeamViewer technologies as part of integrated, customer-centric solutions.