Senior Financial Analyst

About this team

As our Senior Financial Analyst, you will report to the Finance Director, Payments, and will be a key member of the team supporting BOLD’s e-commerce function and relationships. We are seeking candidates who are business-minded, data-driven, and able to translate large and complex data sets into meaningful information and have the desire to influence the company’s decision-making and performance. Using your strong analytical skills, you will review data surrounding payment acceptance rates, chargebacks, and other performance metrics in order to develop strategies to drive growth within the business. You will be working closely with our development team in order to implement changes to the internal e-commerce platform to support our payment strategies. In addition, you will help design the necessary reporting and tools required to effectively review and make changes to the e-commerce operation.

What you'll do

• Identify patterns in payment processing success, chargeback, and fraud rates by analyzing a large quantity of data
• Monitor and forecast payment-related metrics, such as acceptance rate and fraud rate, and predict customer behaviors through data analysis and modeling
• Understand the key drivers of company KPIs (Key Performance Indicators such as conversion rate, life time value of a customer, chargeback rate, and fraud rate) and the relative contribution of those drivers to the business performance through financial and statistical modeling
• Review and make recommendations toward our payment processor allocation strategies
• Review transaction information and chargebacks files with various card brands, processors, and gateways
• Make recommendations to improve operations, anti-fraud processes and system enhancements

What you'll need

• Finance, Economics, Statistics or related degree required
• 3+ years work experience in an analytical role such as payment, statistics or finance
• Ability to collaborate with and across teams throughout the company, including Finance, Platform, Customer Support, Product, and Marketing to drive results
• Extensive experience in building complex financial models, conducting quantitative and qualitative financial analysis and scenario analysis
• Strong written, verbal and presentation communication skills
• Experience in presenting analysis to senior executives and working as a business partner across all departments
• Thrive in a complex, fast-paced environment;
• Advanced Microsoft Excel and PowerPoint Skills
• Strong analytical, quantitative, and problem-solving skills

What's good to have

• MBA or Master’s degree in quantitative fields such as Economics, Statistics, Business Analytics
• Experience with SiSense, Tableau or other data visualization tools
• Previous experience in Payments is a plus

Outstanding Compensation

• Competitive salary
• Bi-annual bonus
• 401(k) plan with match
• Equity in company
• Flexible spending accounts (health, dependent care)
• Internet and home office reimbursement

100% Full Health Benefits

• Medical, dental, and vision (optional plans for your family)
• Life & long-term disability insurance (optional)
• Mental health support and resources
• Wellness reimbursement (gym, health apps, etc.)
• Pet Insurance (optional)

Flexible Time Away

• Flexible PTO
• Sick time policy
• Observed holidays

Starting pay range

Pay Transparency

Individual pay is based on location, transferable skills, experience, and other relevant factors. This estimated range is based on the best available market data and factors, all of which are subject to change. This position may also be eligible for a bonus and medical, dental, vision, life, short and long-term disability insurance, 401(k), paid time off, sick leave, and paid holidays, all subject to applicable plan terms.

Eligible Hiring Locations

This position is 100% remote, work from home.

BOLD can hire full-time residents of the following U.S. States & Territories: Arizona, California, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Iowa, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin

California Residents: Please see our privacy notice for more info on how we handle your data.

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We Transform Work Lives

As an established global organization, BOLD helps people find jobs. Our story is one of growth, success, and professional fulfillment. We create digital products that have empowered millions of people in 180 countries to build stronger resumes, cover letters, and CVs. The result of our work helps people interview confidently, finding the right job in less time. Our employees are experts, learners, contributors, and creatives.

We Celebrate and Promote Diversity and Inclusion

We value our position as an Equal Opportunity Employer. We hire based on qualifications, merit, and our business needs. We don' discriminate regarding race, color, religion, gender, pregnancy, national origin or citizenship, ancestry, age, physical or mental disability, veteran status, sexual orientation, gender identity or expression, marital status, genetic information, or any other applicable characteristic protected by law.

Under San Francisco's Fair Chance Ordinance, qualified applicants with arrest and conviction records will be considered for the position.