Responsible for coordinating the planning and delivery of the Annual Maintenance Plan with the Facilities Management Service Provider (FMS) and its Sub-contractors) in compliance with industry and OEM standards, within a portfolio of locations assigned by the Project Director / Project Manager
Responsible for the implementation of the PMS Procedure including observations / NCRs to ensure the FMS is complying with contractual deliverables, SLA’s and health, safety and environmental standards, to ensure a continual improvement process is fully embedded.
Additionally, responsible for reviewing and agreeing the Facilities Management Services Provider (FMS) and subcontractors KPI scores, technical reviews and line management of the DAB Consultants as per the agreed organization chart.
Contract Scope of works requirements:
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Make sure to monitor all maintenance activities for all hard services utilities such as HVAC, plumbing, electrical etc.
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Making sure that all FM activities are in line with applied HSE standards
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Reviewing and developing technical proposals and FM solutions that lead to high standards services
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Ensuring that all facilities and utilities are maintained with high standards
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Develop continuous improvement plan and best practice strategies to ensure a consistently high level of service delivery.
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Develop and maintain standard operating procedures, contingency plans, emergency response procedures, preventive maintenance programs and all technical documentation.
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Monitor all on ground activities handled by FM contractor
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Held responsible for all handed over assets.
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To oversee and guide activities of FM contractor and subcontractors’ personnel to ensure complete and satisfactory performance of the work defined in the contract relating to all facility soft services
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Implementing continuous improvement in all services lines drive value to add and control costs
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Ownership of KPI’s and metrics to manage performance and governance process for daily management operations
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Ensuring soft services are provided by managing contractors and suppliers per scope of work.
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Supervisory rile involves contract performance management, people’s management, decision making, route cause analysis, inspection and audit, readiness, communication, management of planning/scheduling and assignment and drive overall improvement of productivity.
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Meet with all standard operating procedures, codes, and regulations, ensure that the BICSc standards are being delivered by the service contractor across the portfolio and to share best practices.
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Ensure areas and processes are in optimum condition for audit readiness and compliance.
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Execute daily building inspections, and monthly job walks ensuring contracted scope is met.
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Monitor all on ground activities handled by FM contractor.