SmartStay

SmartStay in Dubai is looking for a proactive Senior Guest Relations Officer. This role involves welcoming guests, ensuring smooth check-ins, and enhancing guest experiences. Candidates should have over 3 years of experience in hospitality roles, especially within customer service. Knowledge of OTA operations is essential. The position offers competitive salary, performance-based bonuses, and full residency sponsorship. Join us to shape the future of hospitality in Dubai.

At SmartStay Dubai, the Senior Guest Experience & Relations Lead ensures guests feel valued from arrival through departure, handling check-ins and creating memorable stays. Expertise in hospitality and OTA operations helps elevate service while impacting guest satisfaction across all touchpoints. Enjoy competitive pay, bonuses, full residency sponsorship, and help set new standards for Dubai’s hospitality scene.

Senior Guest Experience & Relations Lead Dubai

Guest Relations

Customer Service

OTA Operations

Check-in Procedures

Hospitality Management

Communication Skills

Problem Solving

CRM Software

Join SmartStay and explore exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.